Dynamic features that make Zoho Lens an industrial augmented reality software.

AR live streaming

AR live streaming in Zoho Lens provides the ability to access and view the live camera stream of a remote customer in real time. Field technicians and customer-facing teams can directly view the customer's technical or hardware issues, pause the live stream for in-depth analysis, and diagnose the problem right away.

Immersive AR tools in one platform

Prototyping, assembly, or maintenance teams need live visuals and spatial aids for accurate conclusions. With our industrial AR software, they can collaborate with precision by placing AR annotations directly on the camera stream. They can also mark exact points, draw and highlight with tools like the pencil tool, rectangular tool, and elliptical tool, and even add a note to these markings using AR comments, empowering team members to follow instructions at their own pace.

Live documentation

Along with AR collaboration, Zoho Lens fosters collaborative analysis among participants by allowing them to share significant resources as files via chat. Engineers and frontline technicians can also document inconsistencies and repair details by capturing snapshots, jotting down notes, and recording an entire session for future references. All of these files are automatically synced to the cloud, which can then be accessed or downloaded by admins for audit purposes.

Multi-technician support

Addressing shop-floor challenges often demands diverse skills from both internal and external experts. Zoho Lens offers multi-technician support, allowing engineers to invite numerous colleagues or external specialists through email or SMS for visual remote assistance. Invited participants can access AR tools for swift and effective collaboration.

OCR and virtual code reader

Zoho Lens streamlines logistics and maintenance tasks by allowing teams to scan QR codes and barcodes within sessions, eliminating the need to switch apps. Scanned details can be instantly shared or saved in session notes. They can also use live text to extract and share specific instructions from manuals, aiding logistics teams in quicker dispatches.

Benefits of using AR technology in industries

  • Optimized maintenance
  • Enhanced productivity
  • Increased operational efficiency
  • Reduced machinery downtime
  • Enriched customer interaction

Top 4 industrial applications of augmented reality

Maintenance and repair

Empower your field technicians for remote assistance and on-site repairs. Using AR tools, they can access detailed schematics, step-by-step repair guides, and get expert assistance.

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Maintenance and repair

Field service

Optimize your technicians' workflow and enhance overall operational efficiency by providing immersive, real-time, and interactive digital experiences in the field.

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Field service

Warehousing

Simplify order-picking processes for your logistics staff with advanced in-session technologies like OCR and virtual code readers.

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warehousing

Customer service

Allow your client-facing teams to resolve issues faster with AR remote assistance sessions, which will improve response times and customer service operations.

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Customer service

Major industries that are driving the augmented reality revolution

Industrial augmented reality has transformative potential across various industries, enhancing efficiency, productivity, and customer interactions. Here's a comprehensive list of industries that are benefiting significantly from industrial AR applications:

Manufacturing

Streamline your manufacturing processes with our industrial augmented reality software. Visualize assembly instructions, conduct quality remote inspections, and monitor machinery health in real time.

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Manufacturing

Automotive

With industrial augmented reality, automobile manufacturers can optimize product visualization, assembly workflows, and maintenance procedures for increased throughput, and even enhance their customer's post-purchase engagement in AR-rich environments.

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Automotive

Aviation

Augmented reality in the aviation industry empowers chief engineers to manage complex engineering and aircraft assembly processes from remote locations, conducting regular checks during aircraft maintenance, and ramp operations, like cargo handling, fueling, and aircraft marshaling, in real time.

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Aviation

Healthcare

Though there are numerous industrial augmented reality applications in healthcare, data privacy and security play a major role when adopting AR technology. Using Zoho Lens, healthcare professionals can be HIPAA compliant when sharing timely medical information with patients and nursing staff and receiving remote assistance during the repair or use of medical devices.

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Healthcare

Insurance

With Zoho Lens' AR technology, claim adjusters can communicate better with the person on the ground to gather more information and reduce insurance cycle times through remote assistance sessions.

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Insurance

Retail

Industrial AR platforms like Zoho Lens help store managers manage supply chains in real time, reduce maintenance downtime for machine-handling equipment, allow for quicker dispatches, and improve customers' post-purchase experience.

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Retail

Construction

AR in construction enables faster implementation of construction projects with enhanced safety. Architects and engineers can collaborate from remote locations, and conduct live training sessions and safety checks with ease.

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Construction