Security
Customers would understandably feel vulnerable while letting a person access their smartphone’s camera. So, building trust is a cornerstone when using visual remote assistance software. With industry-standard SSL and 256-bit AES protocols ensuring secure connections, customers good reasons to choose your service.
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AR Comments
While technicians can guide any customer quickly, the customer needs time to follow instructions, which can make them miss a few steps. AR Comments allows technicians to add annotation-specific instructions by selecting an individual arrow and adding a note to it, empowering customers to follow instructions at their own pace.
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