TIMELINE

2024

2023

2022

2021

2020

2019

2018

2017

2024

Nov

LandingPage

New App

Landing page builder for better conversions

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Feb

Thrive

New App

Performance-based marketing platform

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Jan

Added support widget

New Feature

Users can now use the Zoho One support widget to get instant chat support from within the app.

2023

Nov

Integrated with Okta and Jumpcloud

Enhancements

Admins can now set up Okta and Jumpcloud as Directory Stores and use them to centrally manage Zoho One users.

Added OIDC support for SSO

New Feature

Admins can now set up Single Sign-on (SSO) for apps that support the OpenID Connect standard.

Sep

Integrated with Zoho Flow

New Feature

Users can now set up Zoho One to trigger flows whenever certain actions are done. They can also automate actions like user creation and deactivation through Zoho Flow.

Apr

Added "Directory Stores" feature

New Feature

Admins can now set up SCIM-based app provisioning from Azure AD to Zoho One.

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Integrated with Zoho Publish

New Feature

Businesses with physical outlets can now use Zoho Publish to maintain their store postings across Google Maps, Hotfrog, and more.

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Jan

Improved reports

Enhancements

Successful sign-ins & Sign-in activity reports now include mobile-app sign-ins in addition to browser/web sign-ins.

2022

Dec

Added "Export Members" feature

New Feature

Users can now export members present in a group. The user details can be downloaded as a password-protected zip file in the preferred file format.

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Jun

Improved Unified Tasks view

Enhancements

Unified Tasks view was only available to users who had been assigned access to Zoho Mail. We have now removed that restriction, allowing all Zoho One users to access Unified Tasks view.

Mar

​Introduced Unified Tasks view​

New Feature

Users can now keep track of their tasks across multiple apps, such as Projects, CRM, Connect, People, and Mail, from a single place.

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2021

Oct

Released Zoho One's all-new unified user interface

New Feature

All Zoho One customers can now try out Zoho One's new version.

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Zoho One now supports customizable user dashboards

New Feature

Users can now build their own dashboards using 50+ widgets from various Zoho One apps.

Unified all Zoho calendars

New Feature

Users can now keep track of meetings, appointments, and calls from all Zoho One apps in a single, consolidated calendar.

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Introduced dedicated app and device management features

New Feature

Customers can now manage their employees' devices and distribute apps to them using Zoho One's new Device Management capabilities.

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Introduced Org Dictionary

New Feature

Users can now create an intelligent organization-wide dictionary that constantly updates itself.

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Commerce

New App
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TeamInbox

New App
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Lens

New App
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Learn

New App
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DataPrep

New AppAdmin Console
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May

Improved app logos for Marketplace and Non-Directory apps

New Feature

Users can now upload their own logos for Creator Custom apps, Directory apps, and Non-directory apps.

2020

Oct

Added "Hide" feature for all apps

New Feature

Users can now declutter their launcher and admin panel by hiding apps they don't use.

Aug

CRM Ultimate Edition is available as an add-on

New Feature

Improved reports

New Feature

Reports are available for Marketplace apps and Non-Directory apps.

Jul

Added bulk emails feature to Marketing Automation

New Feature

The feature was provided earlier through the Marketing Automation Bulk Email Add-on, but is now offered out-of-the-box with Zoho One.

See All Features

Improved security policies

New Feature
  • Users can be allowed to skip MFA in trusted browsers.
  • Users can be restricted from creating backup recovery codes.
  • Web session lifetime can be set as low as 1 day or 5 days.

Improved AD Sync Tool

New Feature
  • A group with all users imported from LDAP can be created.
  • A group can be created for each synced OU.
  • AD departments can be synced to Zoho One's departments.
  • AD attributes can be mapped with Zoho One's custom fields.

Jun

Payroll - Indian Edition

New App
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Improved conditional assignment

New Feature
  • Custom fields can be chosen while setting criteria.
  • Conditional assignment also applies to external users.

Improved app assignment

New Feature
  • Custom roles can be chosen when assigning Backstage.
  • Roles and profiles can be chosen when assigning Sprints.
  • Additional roles can be chosen when assigning Analytics.

May

Improved group management

New Feature

Collaboration groups can be converted to departments.

Apr

Improved security policies

New Feature

MFA lifetime and minimum password age can be enforced to employees.

Mar

Web session management

New Feature

Session lifetime, idle session timeout, and concurrent session limits can be enforced to user accounts through security policies.

Creator customer portal is now available as an add-on

New Feature

Feb

Supported Follower role for pending users in Department 

New Feature

Jan

External Users for SAML Apps are supported

New Feature

Allowed Org Admins to change and add Location details. 

New Feature

“Create New User” option on user suggestion field supported everywhere. 

New Feature

Bigin

New App
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Bookings

New App
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2019

Sep

Orchestly

Code-free business workflow automation platform to optimize your business.

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Marketplace for Zoho One

New Feature

A curated list of Zoho Creator apps and third-party extensions to maximize your Zoho One experience.

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Improved Dashboard

New Feature

Get a quick overview of user activity and app usage. Admins can identify underutilized resources.

Yubikey

New Feature

The unique hardware authentication tool from Yubico is available for MFA

PhoneBridge

New Service

Link your telephone service provides with apps across the Zoho One platform.

Jul

Enhanced Zia Search

New Feature

Search within the Zoho One launcher to find data across your organization. 

Apr

Marketing Automation

New App

An all-in-one marketing automation software that helps you successfully manage your marketing activities across multiple channels.

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2018

Sep

Concierge

New Service

A team of Zoho experts who will answer prospective customers' questions and provide them with services to match their business' needs.

Jul

Zia Search

New App

Code-free business workflow automation platform to optimize your business.

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Analytics dashboard

New Feature

Empower users to make better decisions by diving deep into intelligent and actionable analytics.

Zia, the intelligent assistant

New Service

Zia, Zoho's AI-powered assistant, is extended to Zoho One. Zia in Zoho One will allow users to issue commands via chat or voice. 

Zoho Backstage

New Service

A complete event management tool online that allows you to manage large-scale events such as conferences, trade shows, product launches, and more.

Zoho One Mobile App

New App

Access and control Zoho One from the palm of your hand.

2017

Jul

Zoho One launched

Zoho One is launched as the Operating System for Business with more than 35 integrated Web Apps and an equal number of mobile Apps. A disruptive, first-of-its-kind offering in the SaaS industry. 

Priced at US $ 1 per day per employee, Zoho commits to add new applications continually, and keep building on the already impressive value Zoho One offers to the customers. 

We take pride that with Zoho One, we truly democratized the power of enterprise grade software and put it within the reach of small businesses world over.

Zoho One includes all the applications that a business needs to acquire and serve its customers (marketing, sales and support apps); run its operations (finance, recruiting and related HR apps); and provides all the tools for employees to work collaboratively (office suite, mail and personal productivity). It also includes Zoho Creator, the low-code platform using which customers can build custom apps for their unique business needs.

All of it comes a single sign-on feature and a centralized administration and provisioning panel. 

The unmatched integrations that connects various departments helps save companies and teams the cost of spending and maintaining integrations between multiple software and maintaining multiple billing cycles - "the software spaghetti' is no longer a nightmare for Zoho One users.

Apps at the time of launch

  • Sales

    CRM

    A multichannel approach to modern sales processes.

    Motivator

    Improve sales performance through gamification.

    Analytics

    A business intelligence platform that provides useful insights about your business.

    ContactManager

    A small business app to manage your contacts and deals until you're ready for a CRM.

    Sites

    Get beautiful websites up and running in minutes.

  • Marketing

    SalesIQ

    Engage website visitors and convert them into customers.

    Campaigns

    Create, send, and track effective email campaigns.

    Social

    Post content, interact with followers, and monitor conversations across social networks, from one place.

    Survey

    Make informed decisions using feedback from surveys.

    Forms

    Build forms for lead generation and customer engagement.

  • Support

    Desk

    A multi-channel help desk that helps you prioritize support requests and make customers happy.

    Assist

    Troubleshoot customer issues remotely for quick resolutions.

  • Productivity & Collaboration

    Mail

    Securely hosted, ad-free email for your business.

    Cliq

    Quick and informal messaging for better team communication.

    Connect

    A private social network for team discussion and sharing resources.

    Writer

    A slick online word processor for collaborative work.

    Sheet

    A collaborative cloud spreadsheet so powerful you'll wonder why you didn't leave your desktop app earlier.

    Show

    Create beautiful slide decks with ideas from multiple collaborators.

    Showtime

    Present slide decks to audiences anywhere and interact with them. Works with PowerPoint too.

    Docs

    Store and share files and documents with teammates, partners, vendors, or customers.

    Projects

    Plan, track, and collaborate on projects across teams to get things done.

    Meeting

    Browser-based web conferencing to do demos and presentations without breaking a sweat.

    Vault

    Securely store and manage your teams' passwords.

    Notebook

    A beautifully simple note-taking app to keep your life in order.

    Sign

    Sign documents digitally and request signatures.

  • Finance

    Books

    Intuitive online accounting software to track the health of your business.

    Invoice

    Get paid faster with professional invoices that reflect your brand.

    Subscriptions

    Bill your customers on a recurring or subscription basis.

    Expense

    Turn receipts into expense reports for quick approvals.

    Inventory

    A centralized inventory management system for distributed sales channels like retail store, online shop, or marketplaces like Amazon or eBay.

    Checkout

    Simple one-time and recurring online payments solution.

  • Human Resources

    People

    A central place to manage your employees, including managerial approvals, performance management, and more.

    Recruit

    Find new talent to grow your company. Designed for both in-house recruiters and staffing agencies.

  • Business Process

    Creator

    Turn unique processes into custom applications with our rapid development platform.

    Reports

    A business intelligence platform that provides useful insights about your business.