TIMELINE
2024
Feb
Thrive
New AppPerformance-based marketing platform
Know MoreJan
Added support widget
New FeatureUsers can now use the Zoho One support widget to get instant chat support from within the app.
2023
Nov
Integrated with Okta and Jumpcloud
EnhancementAdmins can now set up Okta and Jumpcloud as Directory Stores and use them to centrally manage Zoho One users.
Added OIDC support for SSO
New FeatureAdmins can now set up Single Sign-on (SSO) for apps that support the OpenID Connect standard.
Sep
Integrated with Zoho Flow
New FeatureUsers can now set up Zoho One to trigger flows whenever certain actions are done. They can also automate actions like user creation and deactivation through Zoho Flow.
Apr
Added "Directory Stores" feature
New FeatureAdmins can now set up SCIM-based app provisioning from Azure AD to Zoho One.
Learn MoreIntegrated with Zoho Publish
New FeatureBusinesses with physical outlets can now use Zoho Publish to maintain their store postings across Google Maps, Hotfrog, and more.
Know MoreJan
Improved reports
EnhancementSuccessful sign-ins & Sign-in activity reports now include mobile-app sign-ins in addition to browser/web sign-ins.
2022
Dec
Added "Export Members" feature
New FeatureUsers can now export members present in a group. The user details can be downloaded as a password-protected zip file in the preferred file format.
Know MoreJun
Improved Unified Tasks view
EnhancementUnified Tasks view was only available to users who had been assigned access to Zoho Mail. We have now removed that restriction, allowing all Zoho One users to access Unified Tasks view.
Mar
Introduced Unified Tasks view
New FeatureUsers can now keep track of their tasks across multiple apps, such as Projects, CRM, Connect, People, and Mail, from a single place.
Know More2021
Oct
Released Zoho One's all-new unified user interface
New FeatureAll Zoho One customers can now try out Zoho One's new version.
Know MoreZoho One now supports customizable user dashboards
New FeatureUsers can now build their own dashboards using 50+ widgets from various Zoho One apps.
Unified all Zoho calendars
New FeatureUsers can now keep track of meetings, appointments, and calls from all Zoho One apps in a single, consolidated calendar.
Learn MoreIntroduced dedicated app and device management features
New FeatureCustomers can now manage their employees' devices and distribute apps to them using Zoho One's new Device Management capabilities.
Learn MoreIntroduced Org Dictionary
New FeatureUsers can now create an intelligent organization-wide dictionary that constantly updates itself.
Learn MoreCommerce
New AppOnline store builder
Know MoreTeamInbox
New AppCollaborative workspace for teams
Know MoreLens
New AppAugmented reality remote assistance software
Know MoreLearn
New AppKnowledge management for teams
Know MoreDataPrep
New AppAdmin ConsoleAI-powered data preparation and cleansing software
Know MoreMay
Improved app logos for Marketplace and Non-Directory apps
New FeatureUsers can now upload their own logos for Creator Custom apps, Directory apps, and Non-directory apps.
2020
Oct
Added "Hide" feature for all apps
New FeatureUsers can now declutter their launcher and admin panel by hiding apps they don't use.
Aug
CRM Ultimate Edition is available as an add-on
New FeatureImproved reports
New FeatureReports are available for Marketplace apps and Non-Directory apps.
Jul
Added bulk emails feature to Marketing Automation
New FeatureThe feature was provided earlier through the Marketing Automation Bulk Email Add-on, but is now offered out-of-the-box with Zoho One.
See All FeaturesImproved security policies
New Feature- Users can be allowed to skip MFA in trusted browsers.
- Users can be restricted from creating backup recovery codes.
- Web session lifetime can be set as low as 1 day or 5 days.
Improved AD Sync Tool
New Feature- A group with all users imported from LDAP can be created.
- A group can be created for each synced OU.
- AD departments can be synced to Zoho One's departments.
- AD attributes can be mapped with Zoho One's custom fields.
Jun
Payroll - Indian Edition
New AppPayroll crafted for building a better workplace.
Know moreImproved conditional assignment
New Feature- Custom fields can be chosen while setting criteria.
- Conditional assignment also applies to external users.
Improved app assignment
New Feature- Custom roles can be chosen when assigning Backstage.
- Roles and profiles can be chosen when assigning Sprints.
- Additional roles can be chosen when assigning Analytics.
May
Improved group management
New FeatureCollaboration groups can be converted to departments.
Apr
Improved security policies
New FeatureMFA lifetime and minimum password age can be enforced to employees.
Mar
Web session management
New FeatureSession lifetime, idle session timeout, and concurrent session limits can be enforced to user accounts through security policies.
Creator customer portal is now available as an add-on
New FeatureFeb
Supported Follower role for pending users in Department
New FeatureJan
External Users for SAML Apps are supported
New FeatureAllowed Org Admins to change and add Location details.
New Feature“Create New User” option on user suggestion field supported everywhere.
New FeatureBigin
New AppEffortless customer pipeline solution.
Know moreBookings
New AppOnline scheduler for easily enabled consultations.
Know more2019
Sep
Orchestly
Code-free business workflow automation platform to optimize your business.
Know moreMarketplace for Zoho One
New FeatureA curated list of Zoho Creator apps and third-party extensions to maximize your Zoho One experience.
Know moreImproved Dashboard
New FeatureGet a quick overview of user activity and app usage. Admins can identify underutilized resources.
Yubikey
New FeatureThe unique hardware authentication tool from Yubico is available for MFA
PhoneBridge
New ServiceLink your telephone service provides with apps across the Zoho One platform.
Jul
Enhanced Zia Search
New FeatureSearch within the Zoho One launcher to find data across your organization.
Apr
Marketing Automation
New AppAn all-in-one marketing automation software that helps you successfully manage your marketing activities across multiple channels.
Know more2018
Sep
Concierge
New ServiceA team of Zoho experts who will answer prospective customers' questions and provide them with services to match their business' needs.
Jul
Zia Search
New AppCode-free business workflow automation platform to optimize your business.
Know moreAnalytics dashboard
New FeatureEmpower users to make better decisions by diving deep into intelligent and actionable analytics.
Zia, the intelligent assistant
New ServiceZia, Zoho's AI-powered assistant, is extended to Zoho One. Zia in Zoho One will allow users to issue commands via chat or voice.
Zoho Backstage
New ServiceA complete event management tool online that allows you to manage large-scale events such as conferences, trade shows, product launches, and more.
Zoho One Mobile App
New AppAccess and control Zoho One from the palm of your hand.
2017
Jul
Zoho One launched
Zoho One is launched as the Operating System for Business with more than 35 integrated Web Apps and an equal number of mobile Apps. A disruptive, first-of-its-kind offering in the SaaS industry.
Priced at US $ 1 per day per employee, Zoho commits to add new applications continually, and keep building on the already impressive value Zoho One offers to the customers.
We take pride that with Zoho One, we truly democratized the power of enterprise grade software and put it within the reach of small businesses world over.
Zoho One includes all the applications that a business needs to acquire and serve its customers (marketing, sales and support apps); run its operations (finance, recruiting and related HR apps); and provides all the tools for employees to work collaboratively (office suite, mail and personal productivity). It also includes Zoho Creator, the low-code platform using which customers can build custom apps for their unique business needs.
All of it comes a single sign-on feature and a centralized administration and provisioning panel.
The unmatched integrations that connects various departments helps save companies and teams the cost of spending and maintaining integrations between multiple software and maintaining multiple billing cycles - "the software spaghetti' is no longer a nightmare for Zoho One users.
Apps at the time of launch
Sales
A multichannel approach to modern sales processes.
Improve sales performance through gamification.
A business intelligence platform that provides useful insights about your business.
A small business app to manage your contacts and deals until you're ready for a CRM.
Get beautiful websites up and running in minutes.
Marketing
Engage website visitors and convert them into customers.
Create, send, and track effective email campaigns.
Post content, interact with followers, and monitor conversations across social networks, from one place.
Make informed decisions using feedback from surveys.
Build forms for lead generation and customer engagement.
Support
A multi-channel help desk that helps you prioritize support requests and make customers happy.
Troubleshoot customer issues remotely for quick resolutions.
Productivity & Collaboration
Securely hosted, ad-free email for your business.
Quick and informal messaging for better team communication.
A private social network for team discussion and sharing resources.
A slick online word processor for collaborative work.
A collaborative cloud spreadsheet so powerful you'll wonder why you didn't leave your desktop app earlier.
Create beautiful slide decks with ideas from multiple collaborators.
Present slide decks to audiences anywhere and interact with them. Works with PowerPoint too.
Store and share files and documents with teammates, partners, vendors, or customers.
Plan, track, and collaborate on projects across teams to get things done.
Browser-based web conferencing to do demos and presentations without breaking a sweat.
Securely store and manage your teams' passwords.
A beautifully simple note-taking app to keep your life in order.
Sign documents digitally and request signatures.
Finance
Intuitive online accounting software to track the health of your business.
Get paid faster with professional invoices that reflect your brand.
Bill your customers on a recurring or subscription basis.
Turn receipts into expense reports for quick approvals.
A centralized inventory management system for distributed sales channels like retail store, online shop, or marketplaces like Amazon or eBay.
Simple one-time and recurring online payments solution.
Human Resources
A central place to manage your employees, including managerial approvals, performance management, and more.
Find new talent to grow your company. Designed for both in-house recruiters and staffing agencies.
Business Process
Turn unique processes into custom applications with our rapid development platform.
A business intelligence platform that provides useful insights about your business.
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