Awards and reviews

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    ★★★★★4.6 / 5
  •  
    ★★★★★9.0 / 10
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    ★★★★★4.6 / 5

“This is a fabulous program. So easy to use. It includes everything I need: remote access (including access to the remote task manager), remote printing, and file transfer. Excellent tech support—chat is really chatting, not just waiting—who are very friendly and knowledgeable. All for a great price. This program can't be beat!"

-Monelle M. RichmondOne More Thing, Inc.

How do you choose the best remote desktop access tool?

  • User-friendly interface to ensure ideal user experience
  • Streamlined feature set that caters to technicians and customers
  • High-grade software security protocols
  • Rebranded packages to suit every requirement
  • Runs on multiple platforms such as Windows, Mac, Linux, Chromebook, Android, and iOS
  • Round-the-clock support for customers around the globe
Why Zoho Assist?

Features that add value to remote desktop software

File transfer

Send and receive files of all formats during any ongoing remote support session. Files up to 2GB can be transferred.

Zoho Assist
Zoho Assist

Reboot and reconnect

Reboot a remote computer when required during a session and reconnect automatically without terminating the remote session.

Session recording

Record all your remote support and unattended access sessions and store them in the cloud. Easily retrieve or view your recordings when needed.

Zoho Assist
Zoho Assist

Annotation

Highlight, add text, draw, or insert shapes on a particular area during a remote control session.

Customization and rebranding

Rebrand Zoho Assist with your company logo, brand name, favicon, and portal URL for better visibility.

Zoho Assist
Zoho Assist

Security and privacy

Experience security and privacy during all your sessions. The most robust industry-standard security protocols have been employed to design and build Assist.

Remote desktop access with multi-OS interconnectivity:

  • Windows XP SP2 & above
  • Mac 10.6 & above
  • Linux: all variants
  • Chrome OS version 16.0 & above
  • Android version 6.0 & above
  • iOS version 11.0 & above

Security and privacy in Zoho Assist:

Two-factor authentication

Two-factor authentication in Assist provides an additional layer of security, such as time-based OTPs and SMSs.

Zoho Assist
Zoho Assist

Action log viewer

Keep track of your events with the help of stored logs. Logs can be exported when required for auditing or administrative purposes.

SSL and 256-bit AES encryption

Communications with end users are protected by SSL and 256-bit AES encryption.

Zoho Assist
Zoho Assist

Inactive session timeout

Idle Assist sessions will now be automatically terminated beyond a fixed time frame.

Establish remote connection faster with our remote desktop application!

You don't have to be tied to your work station anymore. Simply tap your Android or iOS mobile app and start using our remote desktop app to connect to a remote desktop and manage unattended remote computers anytime. Learn more

Technician AppCustomer App
Zoho AssistZoho Assist
Click here 

Frequently Asked Questions

01. What is remote desktop software?

Remote desktop software allows you to quickly establish secure access connections to remote computers in no time . Once the technician obtains control of the remote desktop, he/she can view any system's content and when needed, provide troubleshooting and driver updates.

02. Who uses remote desktop software?

Organizations of all sizes use remote desktop software to coordinate with employees, provide instant assistance to customers, and more.

03. How do I choose the best remote desktop software in 2022?

Choosing the best remote support software in 2021 is crucial for any business. The best remote desktop software offers a wide range of features at an affordable price. Zoho Assist is one such remote support tool that provides multiple packages based on the size and needs of your business. To learn more about our packages, click here.

04. Does Zoho Assist offer free remote desktop software?

Zoho Assist remote desktop software is free for personal use. With the free version, you will be allowed to work with one technician and configure upto 5 devices for unattended access.

05. Why Zoho Assist is the best remote desktop software?

Zoho Assist offers state-of-the-art features such as session recording, file transfer, session scheduling, audio and video chat, multi-monitor navigation, rebranding, and more to make it highly user-friendly and reliable. Learn more about our extensive set of features here.

06. Is the Zoho Assist remote desktop app free?

Zoho Assist and its features are free for personal use. We also have tailor-made packages for your business and organizational use. Click here to know more about the various plans we offer.

07. How secure is Zoho Assist - Remote connection software?

Our remote connection software is secured by our industrial standard 256-bit AES encryption. You can monitor the activities of technicians in your organization using our Action Log Viewer. Zoho Assist also provides you an additional layer of security through two-factor authentication.

08. How do I set up remote desktop software?

With remote desktop software like Zoho Assist, it's easy to sign up, initiate a remote access session, and connect with customers. To learn more about the set up process, click here.

09. How can I access my desktop remotely?

You can access a remote desktop through an on-demand remote support session or an unattended access session. To initiate an on-demand remote support session you can invite your customer through email or SMS. For unattended access, you configure the remote desktop individually or through our bulk deployment methods.

10. Can I use remote desktop software on a mobile device?

Zoho Assist runs on both Android and iOS platforms. We provide apps to help technicians and customers use our remote support software with ease. Click here to learn more about Assist for iOS and Android devices.

Why choose Zoho Assist for remote desktop access in 2022?

Buying remote desktop software or choosing free remote desktop software by just looking into the long list of features or a quick demo is a big risk. Zoho Assist offers you a 15-day trial period during which you can work with our feature-rich enterprise plan, with an unlimited number of technicians and unattended computers.

Signup now