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Simple CRM for small businesses moving from spreadsheets.

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Build online forms for every business need.

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Live chat app to engage and convert website visitors.

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Appointment scheduling app for consultations with customers.

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Digital signature app for businesses.

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Comprehensive sales map visualization and optimal route planning solution.

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Complete loyalty and affiliate management platform.

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Cloud Contact Center Software for businesses.

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Unified platform to deliver top-notch customer experience.

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Create, send, and track targeted email campaigns that drive sales.

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Build online forms for every business need.

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Design surveys to reach and interact with your audience.

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Online website builder with extensive customisation options.

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Website conversion optimization and personalisation platform.

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End-to-end event management software.

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Webinar platform for webcasting online webinars.

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All-in-one marketing automation software.

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Smart landing page builder to increase conversion rates

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Manage all your local business listings on a single platform.

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SalesIQ

Live chat app to engage and convert website visitors.

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Digital signature app for businesses.

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Complete loyalty and affiliate management platform.

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Cloud Contact Center Software for businesses.

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Sync, manage, and convert leads across channels seamlessly.

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Online community platform for individuals and businesses to grow their network and brand.

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Unified marketing platform for marketing teams.

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Remote support and unattended remote access software.

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Interactive remote assistance software with augmented reality.

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End-to-end field service management platform for service businesses.

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SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
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Cloud Contact Center Software for businesses.

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The all-in-one toolkit for solopreneurs.

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Appointment scheduling app for consultations with customers.

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Unified platform for customer service and support teams.

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Powerful accounting platform for growing businesses.

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100% Free invoicing solution.

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Effortless expense reporting platform.

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Powerful stock management and inventory control software.

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End-to-end billing solution for your business.

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Collect payments online with custom branded pages.

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Payroll software with automated tax payments and filing.

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The all-in-one toolkit for solopreneurs.

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Practice management software for accounting firms.

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Digital signature app for businesses.

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eCommerce platform to manage and market your online store.

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All-in-one suite to manage your operations and finances.

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Secure email service for teams of all sizes.

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Online meeting software for all your video conferencing & webinar needs.

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Word processor for focused writing and discussions.

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Spreadsheet software for collaborative teams.

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Create, edit, and share slides with a sleek presentation app.

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Beautiful home for all your notes.

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Stay in touch with teams no matter where you are.

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Employee experience platform to communicate, engage, and build positive employee relations.

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Appointment scheduling app for consultations with customers.

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Shared inboxes for teams.

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Online file management for teams.

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Digital signature app for businesses.

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Powerful collaborative work platform for teams.

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Built in document editors for web apps.

Office Integrator
 
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Secure and reliable transactional email sending service.

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Online business calendar to manage events and schedule appointments.

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Knowledge and learning management platform.

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Cloud Contact Center Software for businesses.

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Collaborative task management for individuals and teams.

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Work management tool to connect people, processes, and information.

Tables
 
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Collaborative online PDF editing tool.

PDF Editor
 
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Application suite built to improve team productivity and collaboration.

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Organize, automate, and simplify your HR processes.

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Intuitive recruiting platform built to provide hiring solutions.

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Effortless expense reporting platform.

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Manage temporary staffing with an employee scheduling solution.

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Payroll software with automated tax payments and filing.

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Employee scheduling and time tracking app.

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Digital signature app for businesses.

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Comprehensive HR platform for seamless employee experiences.

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Creator

Build custom apps to simplify business processes.

Creator
 
Directory

Workforce identity and access management solution for cloud businesses.

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Secure multi-factor authenticator (MFA) for all your online accounts.

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Online password manager for teams.

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Pro-code platform to build and deploy your apps.

Catalyst
 
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit
 
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Interactive remote assistance software with augmented reality.

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Remote support and unattended remote access software.

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Test automation software to build, manage, execute, and report testcases.

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Automate manual, tedious, and repetitive tasks easily.

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Analytics

Modern self-service BI and analytics platform.

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Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
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AI-powered data preparation service for your data-driven organization.

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Harnessing IoT analytics for real-time operational intelligence.

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Projects

Manage, track, and collaborate on projects with teams.

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Sprints

Planning and tracking tool for scrum teams.

Sprints
 
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Automatic bug tracking software for managing bugs.

BugTracker
 
Solo

The all-in-one toolkit for solopreneurs.

Solo

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Creator

Build custom apps to simplify business processes.

Creator
 
Flow

Automate business workflows by creating smart integrations.

Flow
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
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RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
 
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Apptics

Application analytics for all apps.

Apptics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
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Build, deploy, and scale IoT solutions for connected businesses.

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DataPrep

AI-powered data preparation service for your data-driven organization.

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Low-code IoT platform and solutions for connected businesses.

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Unified platform to deliver top-notch customer experience.

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Unified platform for customer service and support teams.

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All-in-one suite to manage your operations and finances.

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Comprehensive HR platform for seamless employee experiences.

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Workplace

Application suite built to improve team productivity and collaboration.

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Unified marketing platform for marketing teams.

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All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

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With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

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"We were pleased with the ease of implementation. We implemented Zoho SalesIQ in only 2 days with 1 team member working on it and we are amazed at the level of functionality and the number of features provided. The affordable cost of Zoho SalesIQ and its ease of use also makes it a particularly valuable tool. "

Gobat Laurent, Coordinator | Scientific Information University of Neuchatel
More customers  
 

Assist

Help students with applications and other registration procedures.

 

Advise

Provide real-time academic recommendations.

 

Answer

Respond to inquiries right away.

Automate engagement to offer 24/7 assistance

People are online at all hours, so you may be missing out on a huge chunk of your website traffic when your office is closed. Using SalesIQ, you can set up a trigger to automate collection of student data during your offline hours. This data can be automatically segmented and stored in your CRM for easy accessibility.

Automate engagement to offer 24/7 assistance  

Customize content for your target audience

Analyze the data SalesIQ collects and send custom banners, personalized scholarship information, and targeted email campaigns to those who meet the eligibility criteria you define. Automate personalization to reach a target audience effectively with chatbots.

Want to know what more these chatbots can do? Check out our use case article on chatbots for education.

Customize content for your target audience
  
 

Connect with students personally in real-time

Talk to students and suggest suitable courses for them based on their interests and talents. Help students with important decisions through different channels.

Connect with students personally in real-time 

Website live chat

Let students or their parents reach out for academic counseling or admission-related questions through live chat on your website. You can also connect with them directly via audio call right from the chat widget.

Mobile app chat

Implement in-app chat support student and parent mobile apps to let them get in touch with you for assistance regarding course materials, scholarship applications, fee payments, and more, using our mobile SDK—Mobilisten.

Instant messaging channels

Take your student and parent assistance to the next level by connecting your institute's instant messaging accounts with Zoho SalesIQ. Allow them to reach out to you from their preferred messaging channels, and respond to all of them from a single place.

Route inquiries to the ideal assistant

Set up visitor and chat routing in SalesIQ to automatically redirect incoming traffic to the agent on your team best suited for the situation. For example, prospective students can be routed to your admin department agents for general inquiries while students logged into your portal can be sent to the person in charge of their respective course without the need for an intermediary.

Route inquiries to the ideal assistant
  
 

Show exclusive insider info to people who are part of the portal

Customize your in-chat FAQs, articles, and other information from SalesIQ’s Resources module to reveal insider scoop/sneak peeks only to people logged into your portal. You can also add and display the general FAQs and articles to website visitors while saving the exclusive ones for the people who are part of your institution.

Show exclusive insider info to people who are part of the portal  
 

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