razorpay

How do I refund a payment in Razorpay?

To refund a payment,

  • Head to the Razorpay website and login using your credentials.
  • Next, click on the payment from the list which you want to refund under the Payments Received tab.
  • Click the Refund Payment button at the bottom.
  • In the dialog box that appears next, click OK to refund the full amount or check Partial Refund to refund partial amount.

Notes: This refund payment will not be recorded automatically in Zoho Books, and it has to be created manually.


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