Dynamic prefilling via webhooks in Zoho Forms

Ever wish forms could fill themselves out for you?

You’re signing up for an event at your office. You open the form, expecting the usual hassle of filling in every detail. But instead, when you fill in your email, your name, employee ID, department are already there—ready and waiting for you. All you need to do is confirm or make a few tweaks. Convenient, isn’t it?

That’s exactly the experience Zoho Forms’ new Dynamic Prefilling with Webhooks brings to the table. Whether you’re registering for a workshop, team activity, or corporate seminar, this feature makes the process smoother, faster, and more accurate. No more starting from scratch.

For businesses, every minute saved during data collection can mean more time for innovation, customer interaction, and growth. Let’s explore how this feature works, its benefits, and real-world applications that can transform your data collection process in this blog.

So, how does this magic happen?

Here’s the secret sauce: Webhooks. Sounds technical? It’s simpler than you think. A webhook is a way for your form to "talk" to other systems (like your CRM, database, or event management software) to pull in relevant data in real-time.

Why should you care?

Think about the time saved across hundreds, or even thousands of form submissions. You’re no longer wasting hours collecting and inputting the same data repeatedly. And it’s not just about saving time; it's also about accuracy. By pulling in data from your existing systems, you reduce human error and ensure consistency across your processes.

Now, imagine this on a larger scale:

• A customer signing up for a product demo and having their preferences automatically populated from past interactions.
• A new employee filling out onboarding forms with their details pre-filled from the HR system.
• A client registering for a webinar where their company, industry, and previous event history are already auto-filled.

It’s all possible with Dynamic Prefilling and Webhooks in Zoho Forms. Learn how to configure dynamic prefill via webhooks

The power of dynamic prefilling

A customer strolls onto your online store, excited to place an order. They open your order form, but instead of typing out their name, shipping address, and order history from scratch, they simply enter their email address into a search field. And just like that, their information appears instantly, ready for review. Their name, and their last order details, are all neatly prefilled in the form. No more repetitive typing - just a seamless experience that gets them closer to checkout faster. How cool is that?

A personalized experience

A university asks its students to fill out a course registration form. As a student visits the form, and enters their student ID into a search field, the form pulls up their name, enrolled program, and available course options from the university’s academic database instantly. No more sifting through documents or manually entering every detail. It’s all there, perfectly prefilled and accurate.

This personalized experience not only saves valuable time but also drastically reduces the chances of errors in crucial fields. Students can easily review and update their information with just a few clicks, ensuring they’re all set for the next semester without the hassle. It’s quick, it’s precise, and it makes the entire process feel effortless.

Efficiency for business processes

You run a hotel and have a hotel booking form on your website. When a frequent guest enters their email address, the form automatically fills in their name, preferred room type, and even their special requests, all based on their previous stays. No more asking the same questions over and over. The form knows exactly what the guest wants, and all the guest has to do is confirm the details. This makes the booking process quicker, easier, and tailored to the guest’s preferences, ensuring a smooth and hassle-free experience. Now that’s efficiency that benefits both businesses and customers!

Increased data accuracy

When a respondent must input data multiple times across different forms, the risk of discrepancies increases. With dynamic prefilling, organizations can eliminate inconsistencies and gather reliable information. The fewer clicks are required, the more likely respondents are to complete the form and engage with your organization.

Try Dynamic Prefilling via Webhooks today, and watch how it can save you time, reduce errors, and provide a more personalized experience for everyone involved. With Zoho Forms, your forms aren’t just forms. They’re powerful tools that work smarter, not harder.