Zoho Desk Product Tour
An overview of Zoho Desk exploring key features and how to leverage it for improve your customer support.
Zoho Desk Product Tour
An overview of Zoho Desk exploring key features and how to leverage it for improve your customer support.
Zoho Desk Product Tour
An overview of Zoho Desk exploring key features and how to leverage it for improve your customer support.
Zoho Desk 4-week masterclass
Getting started (Setup and rebrand)
Set up Zoho Desk for your business by adding teams, roles and channels while understanding ticket management basics.
Customer engagement and customization
Set up omnichannel support, chatbots, self-service, and customize your help desk for speed and efficiency.
Automation and analytics
Streamline support with SLAs, automation, and smart routing for faster resolutions. Turn performance data into clear insights with powerful reports and dashboards.
AI, integrations, and data control
Leverage artificial intelligence, connect Zoho Desk with your tech stack and govern your data flow for streamlined support.
Getting started (setup & rebrand)
Set up Zoho Desk for your business by adding teams, roles and channels while understanding ticket management basics.
Getting started (setup & rebrand)
Set up Zoho Desk for your business by adding teams, roles and channels while understanding ticket management basics.
Getting started (setup & rebrand)
Set up Zoho Desk for your business by adding teams, roles and channels while understanding ticket management basics.
Getting started (setup & rebrand)
Set up Zoho Desk for your business by adding teams, roles and channels while understanding ticket management basics.
Getting started (setup & rebrand)
Set up Zoho Desk for your business by adding teams, roles and channels while understanding ticket management basics.
Customer engagement and customization
Set up omnichannel support, chatbots, self-service, and customize your help desk for speed and efficiency.
Customer engagement and customization
Set up omnichannel support, chatbots, self-service, and customize your help desk for speed and efficiency.
Customer engagement and customization
Set up omnichannel support, chatbots, self-service, and customize your help desk for speed and efficiency.
Customer engagement and customization
Set up omnichannel support, chatbots, self-service, and customize your help desk for speed and efficiency.
Customer engagement and customization
Set up omnichannel support, chatbots, self-service, and customize your help desk for speed and efficiency.
Automation and analytics
Streamline support with SLAs, automation, and smart routing for faster resolutions. Turn performance data into clear insights with powerful reports and dashboards.
Automation and analytics
Streamline support with SLAs, automation, and smart routing for faster resolutions. Turn performance data into clear insights with powerful reports and dashboards.
Automation and analytics
Streamline support with SLAs, automation, and smart routing for faster resolutions. Turn performance data into clear insights with powerful reports and dashboards.
Automation and analytics
Streamline support with SLAs, automation, and smart routing for faster resolutions. Turn performance data into clear insights with powerful reports and dashboards.
Automation and analytics
Streamline support with SLAs, automation, and smart routing for faster resolutions. Turn performance data into clear insights with powerful reports and dashboards.
AI, integrations, and data control
Leverage artificial intelligence, connect Zoho Desk with your tech stack and govern your data flow for streamlined support.
AI, integrations, and data control
Leverage artificial intelligence, connect Zoho Desk with your tech stack and govern your data flow for streamlined support.
AI, integrations, and data control
Leverage artificial intelligence, connect Zoho Desk with your tech stack and govern your data flow for streamlined support.
AI, integrations, and data control
Leverage artificial intelligence, connect Zoho Desk with your tech stack and govern your data flow for streamlined support.
AI, integrations, and data control
Leverage artificial intelligence, connect Zoho Desk with your tech stack and govern your data flow for streamlined support.
Our speakers
Pameela Ramachandran is a manager at Zoho. She is a dynamic and thought-provoking speaker who has presented at several meetups. She helps companies all over the world to be more effective in customer relationship management through her tech presentations and webinars.
John Jefferson is a webinar expert and an active member of the Zoho Desk community forum. With his deep product knowledge he guides attendees to leverage Zoho Desk for better support operations. He believes good support lays a strong foundation for customer trust and lasting relations.
Nirmal Kumar S is a customer support expert and works closely with teams across the US region to share practical guidance and actionable best practices for efficient support operations. He ensures each webinar offers modern, proactive, and insight-driven support approaches that move teams beyond reactive ticket handling toward proactive customer success.