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CRM

Comprehensive CRM platform for customer-facing teams.

CRM
 
Bigin

Simple CRM for small businesses moving from spreadsheets.

Bigin
 
Forms

Build online forms for every business need.

Forms
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Sign

Digital signature app for businesses.

Sign
 
RouteIQ

Comprehensive sales map visualization and optimal route planning solution.

RouteIQ
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Suites
CRM Plus

Unified platform to deliver top-notch customer experience.

CRM Plus

Marketing

 
Social

All-in-one social media management software.

Social
 
Campaigns

Create, send, and track targeted email campaigns that drive sales.

Campaigns
 
Forms

Build online forms for every business need.

Forms
 
Survey

Design surveys to reach and interact with your audience.

Survey
 
Sites

Online website builder with extensive customisation options.

Sites
 
PageSense

Website conversion optimization and personalisation platform.

PageSense
 
Backstage

End-to-end event management software.

Backstage
 
Webinar

Webinar platform for webcasting online webinars.

Webinar
 
Marketing Automation

All-in-one marketing automation software.

Marketing Automation
 
LandingPage

Smart landing page builder to increase conversion rates

LandingPage
 
Publish

Manage all your local business listings on a single platform.

Publish
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Sign

Digital signature app for businesses.

Sign
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
NEW
LeadChain

Sync, manage, and convert leads across channels seamlessly.

LeadChain
 
NEW
CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

CommunitySpaces
 
Suites
Marketing Plus

Unified marketing platform for marketing teams.

Marketing Plus

Commerce and POS

 
Commerce

eCommerce platform to manage and market your online store.

Commerce

Service

 
Desk

Helpdesk software to deliver great customer support.

Desk
 
Assist

Remote support and unattended remote access software.

Assist
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
FSM

End-to-end field service management platform for service businesses.

FSM
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Suites
Service Plus

Unified platform for customer service and support teams.

Service Plus

Finance

 
Books

Powerful accounting platform for growing businesses.

Books
 
FREE
Invoice

100% Free invoicing solution.

Invoice
 
Expense

Effortless expense reporting platform.

Expense
 
Inventory

Powerful stock management and inventory control software.

Inventory
 
Billing

End-to-end billing solution for your business.

Billing
 
Checkout

Collect payments online with custom branded pages.

Checkout
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Practice

Practice management software for accounting firms.

Practice
 
Sign

Digital signature app for businesses.

Sign
 
Commerce

eCommerce platform to manage and market your online store.

Commerce
 
Suites
Finance Plus

All-in-one suite to manage your operations and finances.

Finance Plus

Email and Collaboration

 
Mail

Secure email service for teams of all sizes.

Mail
 
Meeting

Online meeting software for all your video conferencing & webinar needs.

Meeting
 
Writer

Word processor for focused writing and discussions.

Writer
 
Sheet

Spreadsheet software for collaborative teams.

Sheet
 
Show

Create, edit, and share slides with a sleek presentation app.

Show
 
Notebook

Beautiful home for all your notes.

Notebook
 
Cliq

Stay in touch with teams no matter where you are.

Cliq
 
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
TeamInbox

Shared inboxes for teams.

TeamInbox
 
WorkDrive

Online file management for teams.

WorkDrive
 
Sign

Digital signature app for businesses.

Sign
 
Office Suite

Powerful collaborative work platform for teams.

Office Suite
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
Calendar

Online business calendar to manage events and schedule appointments.

Calendar
 
Learn

Knowledge and learning management platform.

Learn
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
ToDo

Collaborative task management for individuals and teams.

ToDo
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
FREE
PDF Editor

Collaborative online PDF editing tool.

PDF Editor
 
Suites
Workplace

Application suite built to improve team productivity and collaboration.

Workplace

Human Resources

 
People

Organize, automate, and simplify your HR processes.

People
 
Recruit

Intuitive recruiting platform built to provide hiring solutions.

Recruit
 
Expense

Effortless expense reporting platform.

Expense
 
Workerly

Manage temporary staffing with an employee scheduling solution.

Workerly
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Shifts

Employee scheduling and time tracking app.

Shifts
 
Sign

Digital signature app for businesses.

Sign
 
Suites
People Plus

Comprehensive HR platform for seamless employee experiences.

People Plus

Security and IT Management

 
Creator

Build custom apps to simplify business processes.

Creator
 
Directory

Workforce identity and access management solution for cloud businesses.

Directory
 
FREE
OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

OneAuth
 
Vault

Online password manager for teams.

Vault
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
Assist

Remote support and unattended remote access software.

Assist
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA

BI and Analytics

 
Analytics

Modern self-service BI and analytics platform.

Analytics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep
 
NEW
IoT

Harnessing IoT analytics for real-time operational intelligence.

IoT

Project Management

 
Projects

Manage, track, and collaborate on projects with teams.

Projects
 
Sprints

Planning and tracking tool for scrum teams.

Sprints
 
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
 
Solo

The all-in-one toolkit for solopreneurs.

Solo

Developer Platforms

 
Creator

Build custom apps to simplify business processes.

Creator
 
Flow

Automate business workflows by creating smart integrations.

Flow
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
 
NEW
Apptics

Application analytics for all apps.

Apptics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
NEW
IoT

Build, deploy, and scale IoT solutions for connected businesses.

IoT
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep

IoT

 
NEW
IoT

Low-code IoT platform and solutions for connected businesses.

IoT
 
CRM Plus

Unified platform to deliver top-notch customer experience.

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CRM Plus
 
Service Plus

Unified platform for customer service and support teams.

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Service Plus
 
Finance Plus

All-in-one suite to manage your operations and finances.

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Finance Plus
 
People Plus

Comprehensive HR platform for seamless employee experiences.

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People Plus
 
Workplace

Application suite built to improve team productivity and collaboration.

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Workplace
 
Marketing Plus

Unified marketing platform for marketing teams.

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Marketing Plus
 
All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

TRY ZOHO ONE
Zoho One
Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

EXPLORE MARKETPLACE
Marketplace
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Awards and reviews

  •  

    ★★★★★4.6 / 5 
  •  

    ★★★★★4.6 / 5 
  •  

    ★★★★★4.6 / 5 

“Easy connection, not require admin privileges in the users’ PC, and works behind firewalls."

Zoho AssistJavier Molina, iSy TEk SAS

Zoho Assist: Best browser-based remote desktop software

Zoho Assist is a comprehensive and affordable online remote desktop software that streamlines remote assistance between technicians and clients. Its intuitive interface and robust feature set empower support technicians to connect to remote computers, efficiently troubleshoot issues, and quickly resolve problems. This 256-bit SSL and AES-encrypted remote assistance tool provides for highly secure remote sessions, ensuring data privacy and protection. Our remote desktop web access tool offers a wide range of features, including screen sharing, file transfer, chat, and annotation options, so support technicians and IT professionals can communicate effectively with users during remote sessions. Whether for technical support, software training, or system maintenance, Zoho Assist is a powerful and easy-to-use solution for businesses.

Key features of cloud remote desktop software

Fast and intuitive interface

Establish a remote connection so you can access and control any device to provide customers with effective and efficient IT assistance. Our array of features launch quickly so you can instantly connect to and assist your customers.

Provide superior support

Assist customers through text, voice, video, and even VoIP calls. The versatility of our web remote desktop software eliminates the need for external applications, drastically reducing the time spent on remote sessions. You can even invite multiple technicians to a session, and quickly switch between technicians' and customers' device screens.

Unattended remote access

Is you customer away from their device? You can still provide the support they need. Remotely access your customer's desktop unattended using our lightweight tool. You can even turn on your customer's desktop when the Wake-on-Lan feature is enabled.

Industry-grade data protection

Stay protected with the most secure cloud-based remote desktop software - Zoho Assist, with its 256-bit encrypted SSL for data exchange, multi-factor authentication, session monitoring, data anonymization, and many more security features at no extra cost.

Stay on schedule

Provide organized and reliable technical support. Schedule a remote session with your customer, or reschedule if needed. Set session reminders and rescheduling notifications, so you can always stay on top of your plans.

Affordable and flexible plan

Zoho Assist, an user-friendly, web-based remote support software caters to every remote support need, and offers a range of feature-specific pricing plans so you can choose the one that best suits your business' needs. Click here to learn more about our pricing and plans.

Trusted by teams at

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System Requirements

Technician’s devices

Remote Desktop (on demand)

Remote Desktop (un attended)

Technician’s deviceS

  • Windows

    Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP SP2 & SP3, Windows Server 2003, 2003 R2, 2008, 2012, 2012 R2, 2016

  • Mac OS

    Macintosh OS 10.6 and above

  • Linux

    Linux: All Variants (including Raspberry Pi OS)

  • Android

    Lollipop 5.0 and above

  • iOS

    Version 9.0 and above (compatible with iPhone, iPad and iPod touch

  • Chrome OS

    Chrome version 16.0 and above

  • Web Browsers

    Microsoft Edge, Firefox 11.0 and above, Google Chrome 16.0 and above, Opera 12.1 and above, Safari 7.0 and above

  • Bandwidth

    Minimum 128 kbps (256 kbps and up recommended)

Remote Desktop (on demand)

  • Windows

    Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP SP3, Windows Server 2003, 2003 R2, 2008, 2012, 2012 R2, 2016.

  • Linux

    Ubuntu 14.04 and above, Red Hat Enterprise Linux 6 and above, Cent OS 6 and above, Debian 7 and above, Raspberry Pi OS, Linux Mint 13 and above.

  • Mac OS

    Macintosh OS 10.9 and above.

  • Android

    Lollipop 5.0 and above

  • iOS

    Version 11.0 and above

  • Chrome OS

    Version 16.0 and above

  • Web Browsers

    Internet Explorer 11 and above, Firefox 27 and above, Google Chrome 30 and above, Opera 12.1 and above, Safari 7.0 and above, Microsoft Edge

  • Bandwidth

    Minimum 128 kbps (256 kbps and up recommended)

Remote Desktop (on attended)

  • Windows

    Windows 10, 8.1, 8, 7,Vista, XP SP3, Windows Server 2003(SP 3 and above), 2003 R2, 2008, 2012, 2012 R2, 2016.

  • iOS

    Version 11.0 and above

  • Mac OS

    Macintosh OS 10.9 and above.

  • Chrome OS

    Version 16.0 and above

  • Linux

    Linux - All variants (including Raspberry Pi OS)

  • Web Browsers

    Safari 7.0 and above, Internet Explorer 11 and above, Firefox 27 and above, Google Chrome 30 and above, Microsoft Edge

  • Android

    Lollipop 5.0 and above

  • Bandwidth

    Minimum 128 kbps (256 kbps and up recommended)

Instantly connect to any remote device with Zoho Assist

Starting a session

Joining a session

Frequently Asked Questions

  • What is web-based remote desktop software?

    Web-based remote desktop software is a cloud-based tool that allows technicians to access and control remote devices directly through a web browser. It provides secure connectivity, enabling users to troubleshoot issues, share screens, and perform tasks like file transfers and system updates without requiring complex installations.

  • What are the key features of cloud-based remote support software?

    Zoho Assist is equipped with a variety of essential features that enhance the support experience. Its popular features include remote desktop control, efficient file transfer capabilities, convenient chat functionality, session recording, seamless multi-monitor support, and compatibility with diverse operating systems and devices.

  • Which platforms are supported by cloud remote desktop software?

    Zoho Assist, a comprehensive web-based remote access tool, supports multiple platforms, including Windows, macOS, Linux, iOS, Android, Raspberry Pi, and Chromebook.

  • Is Zoho Assist a secure web browser remote access tool?

    Absolutely! Zoho Assist, a reliable and secure web-based remote support software, prioritizes security above all else. By utilizing 256-bit AES and SSL encryption protocols, Assist protects all data transmitted during remote sessions.

  • Is Zoho Assist-cloud RDP suitable for large enterprises?

    Zoho Assist is designed to cater to businesses of all sizes, from small startups to large enterprises, with affordable pricing plans to meet various needs.

  • Can I invite multiple technicians to a remote support browser session?

    Yes, Zoho Assist allows multiple technicians to collaborate during a single remote session, enhancing the efficiency of support operations. You can invite either an internal or external technician to join.

  • Does Zoho Assist have mobile apps for remote support?

    Yes, Zoho Assist offers mobile apps for both iOS and Android devices, enabling technicians to provide support on the go.

  • What is Web RDP?

    Web RDP (Remote Desktop Protocol) allows users to access and control a computer through a web browser without additional software installation. It provides secure, real-time remote support sessions over the internet, enabling users to work as if they are physically present to access the remote device.

  • How does web-based remote desktop software work?

    Web-based remote desktop software connects remote users to a remote computer via a browser. It allows access to the remote desktop and processes user inputs (mouse, keyboard) in real time. Secure encryption ensures data safety throughout the remote support session.

  • How do I remotely access another computer using Chrome browser?

    To access another computer using a Chrome browser, log in to Zoho Assist and start a remote support session. Share the session link and ID with the remote user, who can join via their browser without installing software. Once they grant permission, you can control their computer securely through your Chrome browser.

  • What are the benefits of Using Web Remote Desktop Software?

    Web remote desktop software provides instant access without installations, works across multiple platforms, and offers cost-effective solutions. Its secure and user-friendly interface makes it ideal for IT support, remote work, and instant troubleshooting.

  • Is there a Free Web-Based Remote Desktop plan offered by Zoho Assist?

    Zoho Assist offers a free plan that includes instant remote support, unattended access, and cross-platform compatibility. It provides secure connections with all essential features for small businesses or personal use.

Start your Zoho Assist 15-day free trial today in less than 30 seconds. No credit card required.

Signup now