Who qualifies as an account owner and how do I add one?

An account owner can be someone who is authorized to set up and manage payments for your business. This person will be the point of contact between Zoho Payments and your business, throughout the account creation process. If your business type is either Individual, Sole Proprietorship, or Single Member LLC, the single owner (merchant) will be considered as the account owner and business representative.

If the business representative and the user who creates the Zoho Payments account are the same, they will be added as the account owner who has access to Zoho Payments. Otherwise, a confirmation email would be will be sent to the representative to authorize an account owner.

You will be able to add a new business representative while creating your Zoho Payments account. You can later go to Settings > Business Representative to edit the details that you had provided.