What are Potential Fraud Alerts and what triggers one in Zoho Payments?

A Potential Fraud Alert is a notification sent by Zoho Payments to indicate that a payment could be fraudulent or unauthorized. These alerts are triggered when the cardholder reports to the card network that the payment was made using a counterfeit card, a card reported as lost or stolen, a card used without authorization, or any card that could be deemed fraudulent. This allows you to verify the authenticity of the payment and take necessary preventive measures before they could convert to a dispute.

Learn more about potential fraud alerts, how they work, and how to respond when you receive one.