What details do I need on my business website to get started with Zoho Payments?
When you start creating your Zoho Payments account, you will be requested to provide your business website. Your website provides information that helps us verify your business operations.
You can also provide links to your social media page if you do not have a business website.
Insight: If you do not have a business website or social media page, make sure to provide detailed information about your business, the goods you deal with, and your terms and policies (returns, refunds, cancellations, and so on) in the Business Description section while creating your account. Our team will get in touch with you later for more details.
Here’s what should be included on your business website or social media profile:
- Business Name: The website’s name should match your registered business name or your doing business name so customers can identify your business.
- Business Description: Provide detailed descriptions of the products or services you offer to help customers understand your business and what they can expect from you.
- Contact Details: Include contact and customer support information such as phone numbers, email addresses, or live chat tools so customers can get assistance.
- Terms of Service: Include service details, policies and terms of your business.
In addition to the above, depending on the nature of your business, your website might also have to include the following:
- Return and replacement policies for your products.
- Refund policy for your products and services
- Cancellation policies for your services.
- Payment terms in case you collect advance or partial payments.
- Privacy policy, if you collect and store customer details.
- Transaction currency to provide more clarity on prices.
- Legal restrictions for age, licenses, or industry-specific regulations for alcohol, healthcare, finance, and other businesses.
- Export restrictions that might apply to their purchases (export controls, licensing requirements, and so on).
The above information on your website helps verify your Zoho Payments account and also keeps your customers informed about your business.
