I’ve added a separate shipping address for some of my customers but it is not being displayed in PDFs. What should I do?
You have to enable the Shipping Address option in the transaction PDfs to display the shipping address of your customers. Here’s how:
- Go to Settings in the top right corner.
- Click PDF Templates under Customisation.
- Select the required module in the Templates pane.
- Hover over the template for which you want to enable shipping address and click Edit.
- Click Transaction Details on the left sidebar.
- Expand the Customer Details section and check the Ship To option. You change the name of the field by entering a name of your choice in the text box below the Ship To field if required.
- Click Save.
Your customers shipping address will now be displayed in the PDFs that you send to them.