What should I do if I get a migration error during MTD for IT configuration?

If you encounter the following error while configuring the HMRC connection in Zoho Books, it usually means that you have not signed up for Making Tax Digital (MTD) for Income Tax with HMRC:

“Looks like you have not successfully migrated to MTD. Integration has therefore been disabled. Please contact support for further assistance.”

To resolve this:

Verify that you have signed up for MTD for Income Tax on the HMRC website.
Ensure that your National Insurance Number (NINO) and other details are entered correctly in Zoho Books.
After completing the sign-up process, try connecting to HMRC again.

If the issue persists, contact support.uk@eu.zohobooks.com for further assistance.

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