When does Autoscan fail?

Autoscan might fail for your receipts due to any of the following reasons:

  • When you upload receipts in a language other than the supported languages.
  • When a receipt belongs to an unsupported file format.
  • When receipts are uploaded with insufficient data.
  • When the uploaded receipts are faded and illegible.
  • When multiple receipts are photographed and uploaded as a single image.
  • When the number of receipts uploaded exceeds your organization’s plan limit.