Manage Vendor Credits

In this help document, you’ll learn the actions you can perform to manage your organization’s vendor credits.

Apply Vendor Credits to Bills

Once you’ve created vendor credits, you can apply them to bills recorded for the same vendor. Doing so will reduce the amount you need to pay for the bills.

To apply vendor credits to bills:

Go to Vendor Credits under Payables.
Click the vendor credit you want to apply to bills.
Click Apply to Bills at the top. A list of the bills created for that vendor will be displayed.
Enter the amount against the desired bill balance. The amount can also be split among multiple bills.
Click Save once you applied the credits.

You can also apply vendor credits directly to a bill. Here’s how:

Go to Bills under Payables.
Click the bill for which you want to apply credits.
Click the More icon and select Use Credits. Or click Apply Now next to the Credits Available section.
Enter the Credits to Apply and click Save.

Edit a Vendor Credit

To edit a vendor credit:

Go to Vendor Credits under Payables.
Click the vendor credits you want to edit.
Click Edit at the top.
Make the necessary changes and click Save.

Void a Vendor Credit

To void a vendor credit:

Go to Vendor Credits under Payables.
Click the vendor credits you want to void.
Click the More icon and select Void.
Enter the reasoning for voiding the vendor credit and click Void It.

Convert a Void Vendor Credit to a Draft

If you’ve voided a vendor credit, you can convert to it a draft. Here’s how:

Go to Vendor Credits under Payables.
Click the voided vendor credit you want to convert to a draft.
Click Convert to Draft at the top.
Enter the reason for converting the vendor credit to a draft and click Mark as Draft.

Delete Vendor Credits

To delete an individual vendor credit:

Go to Vendor Credits under Payables.
Click the vendor credit you want to delete.
Click the More icon and select Delete.
Click Delete It in the pop-up that appears to confirm your action.

You can also delete multiple vendor credits at once. Here’s how: