Multi-Level Approval

Note: You can set Multi-Level Approval only for the Purchase Orders, Bills, Vendor Credits, and Payments Made modules.

Multi-Level Approval in Zoho Spend allows organizations to set up a structured, hierarchical approval process for their business transactions. When a transaction is submitted for approval, it is first sent to the first-level approver. Once approved, it automatically moves to the next-level approver, and this continues until the final approver reviews and approves the transaction.

Create Multi-Level Approval

Here’s how you can set multi-level approval:

  • Go to Settings on the left sidebar.
  • Click the module for which you want to set multi-level approval.
  • Go to the Approvals tab.
  • Click Multi-Level Approval.
  • Select the Level 1 Approver from the Approver Name dropdown.
  • If you want to add more approvers, click Add New Level and select the Level 2 Approver.

Note: You can add upto 10 approvers in the Multi-Level Approval flow.

Multi-Level Approval
  • You can remove any approval level by clicking the (-) icon in the right corner of the flow.
  • Click Save.

Note: Admins can bypass multiple levels of approval and approve transactions once and for all. They can do so by selecting the transaction > More > Final Approve.

Set Approval Preferences

You can set approval preferences to allow approvers to approve the transactions they create. Here’s how:

  • Go to Settings on the left sidebar.
  • Click the module for which you want to set approval preferences in multi-level approval.
  • Go to the Approvals tab.
  • Click Multi-Level Approvals.
  • Mark the Allow approvers to approve the transactions they create checkbox if you want an approver to approve the transactions they create.
Approval Preferences
  • Click Save.

Set Notification Preferences

You can set notification preferences to keep the submitters and approvers notified when a transaction is submitted, approved or rejected. Here’s how:

  • Go to Settings on the left sidebar.
  • Click the module for which you want to set notification preferences in multi-level approval.
  • Go to the Approvals tab.
  • Click Multi-Level Approval.
  • Mark the Send email and in-app notifications when transactions are submitted for approval checkbox so that approvers get notified when they have to approve transactions.
  • Mark the Notify the submitter when a transaction is approved or rejected checkbox so that the submitter is notified when their transaction is approved or rejected.
Notification Preferences
  • Click Save.