Overview of SalesIQ live chat
Live chat tool to engage, prospect, and convert your website visitors to customers
3:14Onboard your team members
Onboard your team to assist your visitors, and customers more effectively
03:44Manage operators with Departments
Organize your business and operators/agents with Departments
3:40Set up SalesIQ on your website
Add Zoho SalesIQ to your website to start engaging with your customers
2:08Brands overview
Manage multiple website activities under one hood with Brands
2:31Pre-chat forms for visitor insights
Get information about visitors using pre-chat forms
03:07Start a proactive chat
Know your potential visitors and initiate a conversation right away
2:32Overview of operator chat window
Provide the best assistance with feature-packed operator dashboard
01:25Personalized support with audio calls...
Connect with your visitors via audio calls for fast and effective communication!
1:02Analyze and manage contacts
View and manage all your contacts in the visitors' module
02:47Nurture B2B relationships
Identify and build your B2B relationships with the companies that visit you
02:40Enable privacy consent banner
Get consent from your visitors for your privacy policy
02:35Enrich knowledge base with Articles &...
Add articles & FAQs for self-service and automated support
05:00Pre-save responses with Canned replie...
Canned replies are pre-saved responses to reply to customer questions quickly.
3:08Learn more about the operating system for business.