## Zoho Inventory Documentation Index

Access the complete documentation index at:
https://www.zoho.com/om/inventory/llms.txt

Use this file to discover all available documentation pages before proceeding.

# Integrations:

### What’s this?

Our powerful Integration feature bridges and integrates you to a host of shipping service providers, payment gateways and other applications, giving you better reach to customers and new markets and completing you as the perfect vendor to your customers.

##### Guide layout:

[Marketplaces & Shopping Carts](/om/inventory/help/integrations/integrations-overview.html#sales-channels) **<–>** [Shipping Carriers](/om/inventory/help/integrations/integrations-overview.html#shipping-carriers) **<–>** [Payment Gateways](/om/inventory/help/integrations/integrations-overview.html#payment-gateways) **<–>** [Accounting](/om/inventory/help/integrations/integrations-overview.html#accounting) **<–>** [CRM](/om/inventory/help/integrations/integrations-overview.html#crm) **<–>** [Slack](/om/inventory/help/integrations/integrations-overview.html#slack) **<–>** [Avalara](/om/inventory/help/integrations/integrations-overview.html#avalara) **<–>** [Zoho Inventory ZSC Key](/om/inventory/help/integrations/integrations-overview.html#zsc-key)

### Benefits:

*   Access to new markets with **Marketplaces** and **Shopping Carts**.
*   Major **Shipping** service providers at your disposal.
*   Popular **Payment Gateways** for secure and instant transactions.
*   Work together with a robust **Accounting** platform.
*   Access to a highly customizable **CRM** platform.
*   Automated tax calculation with **Avalara**.

* * *

### Marketplaces & Shopping Carts

*   [Sales Channel Integration](/om/inventory/help/integrations/sales-channel.html)

##### Prerequisites:

*   [Prerequisites](/om/inventory/help/integrations/sales-channel.html#prerequisites)
*   [Why go for online marketplaces & shopping carts?](/om/inventory/help/integrations/sales-channel.html#why-go-for-online-marketplaces-and-carts)

##### Workflow:

*   [Marketplace workflow](/om/inventory/help/integrations/sales-channel.html#marketplace-workflow)
*   [Sales Channel Items](/om/inventory/help/items/saleschannel-items.html)

##### List of integrated sales channels:

*   [List of Marketplaces](/om/inventory/help/integrations/sales-channel.html#list-of-marketplaces)
    *   [Amazon](/om/inventory/help/marketplaces/amazon.html)
    *   [Etsy](/om/inventory/help/marketplaces/etsy.html)
    *   [eBay US](/om/inventory/help/marketplaces/ebay-us.html)
    *   [eBay UK](/om/inventory/help/marketplaces/ebay-uk.html)
*   [List of Shopping Carts](/om/inventory/help/integrations/sales-channel.html#list-of-shopping-carts)
    *   [Shopify](/om/inventory/help/marketplaces/shopify.html)
    *   [XCart](/om/inventory/help/integrations/sales-channel.html)

* * *

### Shipping Carriers

*   [Shipping Integration](/om/inventory/help/integrations/shipping-integration.html)

##### Prerequisites:

*   [Prerequisites](/om/inventory/help/integrations/shipping-integration.html)

##### General setup:

*   [Setting up Integrations](/om/inventory/help/integrations/shipping-integration.html)

##### List of integrated shipping carriers

*   [List of shipping carriers](/om/inventory/help/integrations/shipping-integration.html)
    *   [Shipping Carriers from US and Canada](/om/inventory/help/integrations/shipping-integration.html)
    *   [Shipping Carriers from Europe](/om/inventory/help/integrations/shipping-integration.html)
    *   [Shipping Carriers from all over the world](/om/inventory/help/integrations/shipping-integration.html)

##### Integration Management:

*   [Other actions](/om/inventory/help/integrations/shipping-integration.html)
    *   [Editing a shipping channel integration](/om/inventory/help/integrations/shipping-integration.html)
    *   [Deleting a shipping channel integration](/om/inventory/help/integrations/shipping-integration.html)

* * *

### Payment Gateways

*   [Payment Gateway Integration](/om/inventory/help/integrations/online-payments.html)

##### Prerequisites:

*   [Prerequisites](/om/inventory/help/integrations/online-payments.html#prerequisites)
*   [Why integrate with a payment gateway?](/om/inventory/help/integrations/online-payments.html#why-payment-integration)

##### Setting up an integration:

*   [Integrating online payment gateways](/om/inventory/help/integrations/online-payments.html#integrating-payment-gateways)
    *   [PayPal](/om/inventory/help/integrations/online-payments.html#paypal)
    *   [Authorize.net](/om/inventory/help/integrations/online-payments.html#authorize-net)
    *   [Payflow Pro](/om/inventory/help/integrations/online-payments.html#payflow-pro)
    *   [Payments Pro](/om/inventory/help/integrations/online-payments.html#payments-pro)
    *   [2CheckOut](/om/inventory/help/integrations/online-payments.html#2checkout)
    *   [Braintree](/om/inventory/help/integrations/online-payments.html#braintree)
    *   [Forte](/om/inventory/help/integrations/online-payments.html#forte)
    *   [Worldpay](/om/inventory/help/integrations/online-payments.html#worldpay)
    *   [Stripe](/om/inventory/help/integrations/online-payments.html#stripe)
*   [Adding a new payment option from an Invoice](/om/inventory/help/integrations/online-payments.html#integrating-payments-from-invoices)

* * *

### Accounting

*   [Accounting Integrations](/om/inventory/help/integrations/accounting-integrations.html)

##### Prerequisites:

*   [Prerequisites](/om/inventory/help/integrations/accounting-integrations.html#prerequisites)
*   [Why integrate with Zoho Books?](/om/inventory/help/integrations/accounting-integrations.html#why-zoho-books)

##### Workflow:

*   [The way it works](/om/inventory/help/integrations/accounting-integrations.html#the-way-it-works)

##### Setting up an integration:

*   [Setting up an integration with Zoho Books](/om/inventory/help/integrations/accounting-integrations.html#with-zoho-books)
    *   [Creating your very first organization by joining an existing Zoho Books organization](/om/inventory/help/integrations/accounting-integrations.html#joining-first-organization-with-Books)
    *   [Joining your existing orgnization at a later point](/om/inventory/help/integrations/accounting-integrations.html#joining-an-organization-from-Books)
    *   [Joining a Zoho Inventory organization with Zoho Books](/om/inventory/help/integrations/accounting-integrations.html#from-Inventory-to-Books)

##### Integration Management:

*   [Adding your items from Zoho Books to Zoho Inventory](/om/inventory/help/items/items-overview.html#create-item)
    *   [Prerequisites](/om/inventory/help/items/items-overview.html#create-item)
    *   [Enabling inventory tracking for your untracked items](/om/inventory/help/settings/preferences.html#advanced-item-tracking)
    *   [Ease of access](/om/inventory/help/items/items-overview.html#create-item)
*   [Grouping of ungrouped Items from Zoho Books](/om/inventory/help/items/items-overview.html#create-item)
*   [Creating new accounts for items & transactions in Zoho Inventory](/om/inventory/help/integrations/accounting-integrations.html#new-accounts)

* * *

### CRM

*   [CRM Integrations](/om/inventory/help/integrations/crm-integrations.html)

##### Prerequisites:

*   [Prerequisites](/om/inventory/help/integrations/crm-integrations.html#prerequisites)
*   [Why integrate with Zoho CRM?](/om/inventory/help/integrations/crm-integrations.html#why-zoho-crm)

##### Workflow:

*   [The way it works](/om/inventory/help/integrations/crm-integrations.html#the-way-it-works)

##### Setting up an integration:

*   [Setting up an integration with Zoho CRM](/om/inventory/help/integrations/crm-integrations.html#with-zoho-crm)
    *   [Phase 1 - Preparing your Zoho CRM account](/om/inventory/help/integrations/crm-integrations.html#phase-1)
        *   Creating views
        *   Assigning a primary contact for your Accounts.
    *   [Phase 2 - Preparing your Zoho Inventory organization](/om/inventory/help/integrations/crm-integrations.html#phase-2)
        *   Adding the required custom fields to appropriate modules
    *   [Phase 3 - Establishing the Integration](/om/inventory/help/integrations/crm-integrations.html#phase-3)
        *   Navigation
        *   Generating a ZSC Key
        *   Confirmation
    *   [Phase 4 - Configuring the integrated modules](/om/inventory/help/integrations/crm-integrations.html#phase-4)
        *   [Accounts & Contacts](/om/inventory/help/integrations/crm-integrations.html#accounts-and-contacts)
        *   [Vendors](/om/inventory/help/integrations/crm-integrations.html#vendors)
        *   [Products](/om/inventory/help/integrations/crm-integrations.html#products)

##### Integration management:

*   [Manging CRM Integration](/om/inventory/help/integrations/crm-integrations.html#managing-crm-integration)
    *   [Accessing CRM Integration controls](/om/inventory/help/integrations/crm-integrations.html#accessing-crm-integration-controls)
    *   [Update Credentials](/om/inventory/help/integrations/crm-integrations.html#update-credentials)
    *   [Disable Integration](/om/inventory/help/integrations/crm-integrations.html#disable-integration)
    *   [Edit](/om/inventory/help/integrations/crm-integrations.html#edit)
    *   [Pause Sync](/om/inventory/help/integrations/crm-integrations.html#pause-sync)
    *   [Show Sync History](/om/inventory/help/integrations/crm-integrations.html#show-sync-history)
    *   [Instant Sync](/om/inventory/help/integrations/crm-integrations.html#instant-sync)

##### Operations

*   [Updating a specific contact from Zoho CRM](/om/inventory/help/contacts/managing-contacts.html#fetch-from-crm)
*   [Accessing Zoho Inventory based Sales Orders & Invoices for an Account in Zoho CRM](/om/inventory/help/contacts/managing-contacts.html#crm-account-orders-and-invoices)

* * *

### Slack

*   [Why integrate with Slack?](/om/inventory/help/integrations/slack-integration.html#why-slack-integration)
*   [Integrating Zoho Inventory and Slack](/om/inventory/help/integrations/slack-integration.html#integration-steps)
*   [Receiving Notifications](/om/inventory/help/integrations/slack-integration.html#receiving-notifications)
    *   [Item reorder alerts](/om/inventory/help/integrations/slack-integration.html#item-reorder-alerts)
    *   [New Items imported from your marketplace or shopping cart](/om/inventory/help/integrations/slack-integration.html#new-online-items)
    *   [Item stock updates to online saleschannels](/om/inventory/help/integrations/slack-integration.html#item-stock-updates)
    *   [New order alerts from your online store](/om/inventory/help/integrations/slack-integration.html#online-orders)
*   [Disabling the integration](/om/inventory/help/integrations/slack-integration.html#disable-integration)

* * *

### Avalara

*   [Integration with Avalara AvaTax](/om/inventory/help/integrations/avalara-integration.html)

##### Introduction:

*   [Why go for Avalara?](/om/inventory/help/integrations/avalara-integration.html#why-go-for-avalara)

##### Workflow:

*   [The way it works](/om/inventory/help/integrations/avalara-integration.html#workflow)

##### Setting up an integration:

*   [Integrating Zoho Inventory with Avalara](/om/inventory/help/integrations/avalara-integration.html#integrating-zoho-inventory-with-avalara)
    *   [Prerequisites](/om/inventory/help/integrations/avalara-integration.html#prerequisites)
    *   [How do I find my Avalara credentials?](/om/inventory/help/integrations/avalara-integration.html#avalara-credentials)
    *   [Setting up integration](/om/inventory/help/integrations/avalara-integration.html#setting-up-integration)
        *   From the Integrations module
        *   From the Taxes module

##### Integration Management:

*   [Impact of Avalara on taxes across different modules](/om/inventory/help/integrations/avalara-integration.html#avalara-tax-rates)
    *   [Items](/om/inventory/help/integrations/avalara-integration.html#items)
    *   [Contacts](/om/inventory/help/integrations/avalara-integration.html#contacts)
    *   [Transactions](/om/inventory/help/integrations/avalara-integration.html#transactions)
    *   [Taxes on shipping charges](/om/inventory/help/integrations/avalara-integration.html#taxes-on-shipping-charges)
    *   [Applying discounts](/om/inventory/help/integrations/avalara-integration.html#applying-discounts)
*   [How to manually sync unsynced transactions?](/om/inventory/help/integrations/avalara-integration.html#manual-sync)
*   [Disabling integration](/om/inventory/help/integrations/avalara-integration.html#disabling-integration)

* * *

### Zoho Inventory ZSC Key

*   [Generating a ZSC key](/om/inventory/help/integrations/zsc-key.html)