WhatsApp Integration Page Hanging| FAQ

Cookie Settings

The options below allow you to manage your consent for the cookies that are set on this website. You can manage your preference anytime by visiting our cookie policy or by clicking on the cookie icon at the bottom-left corner of the webpage.

Strictly Necessary

Always Active

They are necessary for our website to function and cannot be switched off in our systems. They are essential in order to enable you to navigate around the website and use its features. If you remove or disable these cookies from your browser, we cannot guarantee that you will be able to use our websites.

Learn More

Functional/Preference

Analytics

They help us improve the way our websites work (e.g. by ensuring that users are finding what they are looking for easily). These collect aggregate information about visits, navigations in the websites so that we can make improvement and report our performance. Analytics cookies may also be used to test new pages or features to understand how users adopt them.

Learn More

Third-party company cookies

When you visit some of our webpages that contain embedded content hosted on a third party platform such as YouTube videos, these third parties set cookies on your browser. We always opt for the most privacy friendly options provided by these parties, however these are not controlled by us. If you do not want these parties to set cookies on your browser on visiting our site, you should avoid visiting webpages that contain such embeds.

Learn More

What can I do to resolve when my WhatsApp integration setup page hangs?

Check if the pop-up blocker is enabled in your browser. The pop-up blocker stops unwanted pop-ups, which can interfere when you integrate your WhatsApp Business account with Zoho Books. Therefore, it is necessary to disable the pop-up blocker during the integration process.

If you’re using a custom domain, the integration page may occasionally hang. To resolve this issue:

Try using the Chrome browser to set up the integration.

If that doesn’t work, disable the custom domain, complete the WhatsApp integration with your Zoho Books organisation, and then re-enable the custom domain for your organisation.

These steps should help prevent the setup page from hanging.

Was this document helpful?

Yes