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Support Pricing Plans

Get an overview of the support services offered under each plan, and choose a service that best suits your requirements.

Basic
Classic
Premium

Pricing

Free
Free
₹4000/month | ₹40,000/year or 20% of the subscription fee whichever is higher.
+-   Services

Knowledge Base

yes
yes
yes

Community Forums

yes
yes
yes

Email Support

yes
yes
yes

Chat Support

no
8 Hours x 5 days
9am - 8pm x 5 days

Phone Support

no
8 Hours x 5 days
9am - 8pm x 5 days

Remote Assistance

no
yes
yes

Customer portal

yes
yes
yes

Product Onboarding

no
no
yes

Configuration Assistance

no
no
yes

Max. Response Time

24 Hours
8 Hours
3 Hours
+-   Eligibility

Based on Plan

Free Plan
All Paid Plans
All Paid Plans

Based on Subscription Period

no
Monthly / Yearly
Monthly / Yearly

*Prices are exclusive of local taxes

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Basic
Classic
Premium

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