## Documentation Index

Access the complete documentation index at:
https://www.zoho.com/in/books/kb/llms.txt

Use this file to discover all available documentation pages before proceeding.

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# Why am I getting a blocked user error when trying to generate an e-Way bill, even though the GSTIN is active?

If you have not filed GST returns for the last two consecutive months or quarters, you will be blocked from generating e-Way bills. The blocked GSTIN cannot be used to generate e-Way bills either as a _Consignor_ or a _Consignee_.

**Note:** Once the taxpayer files the return on the GST Common Portal, their GSTIN will be unblocked on the e-Way bill system the next morning.

If the taxpayer wants to generate e-Way bills immediately after filing the return, they can log in to their e-Way bill portal and follow the steps below:

*   Select the **Search** option and choose **Update Block Status**.
*   Enter the GSTIN and check the status.
*   If it is blocked, use the **Update** option to retrieve the latest filing status from the GST Common Portal and get it unblocked.

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