## Zoho Billing - Product, solutions, integrations, support, and resources Index

Access the complete documentation index at:
https://www.zoho.com/in/billing/llms.txt

Use this file to discover all available documentation pages before proceeding.

# Subscription Management

### General

*   [What are the different statuses of subscriptions?](/in/billing/kb/subscriptions/difference-statuses-of-subscription.html)
*   [What happens when the trial for a subscription expires?](/in/billing/kb/subscriptions/what-happens-after-trial-expiry.html)
*   [How do I extend my customers’ trial period?](/in/billing/kb/subscriptions/extend-trial-after-subscription-creation.html)
*   [I have a plan associated with certain days of trial period. But, I want to exclude the trial period for this particular customer and bill them immediately. Can I achieve this?](/in/billing/kb/subscriptions/exclude-trial-for-a-customer.html)
*   [What are the ways a customer can pay for their subscription?](/in/billing/kb/subscriptions/ways-customer-can-pay-for-subscription.html)
*   [My customer wants to automate the entire subscription payment process, how can I do that?](/in/billing/kb/subscriptions/automate-payment-process.html)
*   [How can my customers update their payment option?](/in/billing/kb/subscriptions/update-payment-option.html)
*   [Can I apply coupon to a subscription after its creation?](/in/billing/kb/subscriptions/apply-coupon-after-subscripiton-creation.html)
*   [How is Add Charge option useful?](/in/billing/kb/subscriptions/use-of-add-charge.html)
*   [Should I be aware of anything before creating a backdated subscriptions?](/in/billing/kb/subscriptions/backdated-subscriptions.html)
*   [How do I add a one-time charge for my customers?](/in/billing/kb/subscriptions/add-one-time-charge.html)
*   [How to make changes to future subscriptions?](/in/billing/kb/subscriptions/can-i-make-changes-to-future-subscriptions.html)
*   [Can I manually enter invoice numbers for invoices generated from subscriptions?](/in/billing/kb/subscriptions/can-i-manually-enter-invoice-number.html)
*   [Can reminders be sent to customers for an overdue invoice?](/in/billing/kb/subscriptions/can-i-send-reminders-to-customers.html)
*   [Can I turn off pro-ration?](/in/billing/kb/subscriptions/can-i-turn-off-proration.html)
*   [Is it possible to create invoices in multiple currencies?](/in/billing/kb/subscriptions/create-invoices-in-multiple-currencies.html)
*   [What is the difference between unpaid and cancelled subscriptions?](/in/billing/kb/subscriptions/difference-unpaid-canceled-subscription.html)
*   [How do I create a sales person?](/in/billing/kb/subscriptions/how-do-i-create-sales-person.html)
*   [How does reference number work? Can it be displayed in email notifications?](/in/billing/kb/subscriptions/how-does-reference-number-work.html)
*   [How can I edit email notifications, invoices and credit notes template?](/in/billing/kb/subscriptions/how-to-edit-templates.html)
*   [How do I filter my subscription list?](/in/billing/kb/subscriptions/how-to-filter-subscriptions.html)
*   [Is there any option to notify when the subscription has expired?](/in/billing/kb/subscriptions/notify-subscription-expired.html)
*   [Can I update the payment terms for my customers’ subscriptions in bulk?](/in/billing/kb/subscriptions/bulk-payment-terms.html)
*   [How do I configure payment terms for a particular customer?](/in/billing/kb/subscriptions/customer-payment-terms.html)
*   [How do I change the credit card that’s used to auto-charge my customer’s subscription?](/in/billing/kb/subscriptions/update-card.html)
*   [How do I switch my customer’s payment method from a credit card to their bank account, and vice versa?](/in/billing/kb/subscriptions/change-payment-method.html)
*   [How do I end the trial period for my customer and activate their subscription?](/in/billing/kb/subscriptions/end-trial.html)
*   [I want to change a subscription that never expires to expire after a specified number of billing cycles. How do I do this?](/in/billing/kb/subscriptions/change-billing-cycles.html)
*   [How can I postpone the next billing date for multiple subscriptions?](/in/billing/kb/subscriptions/bulk-nbd.html)
*   [What features are supported when I create Subscriptions for Items?](/in/billing/kb/subscriptions/subscriptions-for-items.html)

### Creation

*   [How do I create subscriptions for my customers? What are the different ways in which to do so?](/in/billing/kb/subscriptions/ways-to-create-subscription.html)
*   [Can I create a subscription that started in the past?](/in/billing/kb/subscriptions/record-past-subscriptions.html)
*   [Can I create subscriptions that start in the future?](/in/billing/kb/subscriptions/create-subscription-on-future-date.html)
*   [Can I create Future subscriptions through the hosted payment pages?](/in/billing/kb/subscriptions/future-hosted-pages.html)
*   [My customer canceled all their subscriptions. Should I delete them and their records from my organization?](/in/billing/kb/subscriptions/maintain-customer-records.html)

### Cancellation

*   [How do I cancel my customers’ subscriptions?](/in/billing/kb/subscriptions/how-to-cancel.html)
*   [Will I be able to collect a cancellation reason or perform an exit survey on my customers? How do I do this?](/in/billing/kb/subscriptions/cancellation-reason.html)
*   [Will my customers be notified when their subscription has been canceled?](/in/billing/kb/subscriptions/notify-cancellations.html)
*   [Will my customer receive a pro-rated refund when they cancel their subscription midway?](/in/billing/kb/subscriptions/refund-proration.html)
*   [Can my customers cancel their subscriptions by themselves?](/in/billing/kb/subscriptions/customer-cancel.html)
*   [How do I get notified when my customers cancel their subscription from the customer portal?](/in/billing/kb/subscriptions/send-email-cancellations.html)
*   [Can I cancel subscriptions programmatically via an API?](/in/billing/kb/subscriptions/cancel-api.html)
*   [How do I notify my application or web service when a subscription has been canceled?](/in/billing/kb/subscriptions/saas-notify-cancel.html)
*   [What kind of cancellation metrics and reports does Zoho Billing support?](/in/billing/kb/subscriptions/churn-reports.html)
*   [Can I schedule my customer’s subscriptions to cancel on a particular date?](/in/billing/kb/subscriptions/schedule-cancel.html)

### Metered Billing

*   [Can Metered Billing be enabled for existing subscriptions?](/in/billing/kb/subscriptions/enable-metered-billing.html)
*   [Can recurring add-ons be added to a pending invoice?](/in/billing/kb/subscriptions/recurring-addons-metered.html)
*   [Will I be able to remove a subscription’s plan amount or a recurring add-on from a pending invoice?](/in/billing/kb/subscriptions/remove-plan-metered.html)

### Pause and Resume

*   [Can I cancel my customers’ subscriptions temporarily, without affecting my churn reports?](/in/billing/kb/subscriptions/how-to-pause.html) 
*   [What happens when I pause my customer’s subscription in Zoho Billing?](/in/billing/kb/subscriptions/paused-subscriptions.html)
*   [How do I resume my customer’s subscription?](/in/billing/kb/subscriptions/how-to-resume.html)
*   [What happens when I resume my customer’s paused subscription?](/in/billing/kb/subscriptions/resumed-subscriptions.html)
*   [How do I stop services from my business’s end when subscriptions have been paused in Zoho Billing?](/in/billing/kb/subscriptions/notify-business.html)
*   [How can I view all the subscriptions that are currently paused?](/in/billing/kb/subscriptions/find-paused.html)
*   [Can I schedule my customer’s subscription to pause on a certain date?](/in/billing/kb/subscriptions/schedule-pause.html)
*   [What is the difference between pausing a subscription and postponing its next billing date?](/in/billing/kb/subscriptions/difference-pause-postpone.html)
*   [What webhook functions can I use for Pausing and Resuming Subscriptions?](/in/billing/kb/subscriptions/pause-webhooks.html)

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