Getting into the Zone
How India's first exclusive online store for headphones, earphones and personal audio devices carved a niche in the country's e-commerce space with a little help from Zoho Forms. Download the ebook and read the whole story!
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Going from retail to online
Headphone Zone started off in 2011 as an exclusive headphone and earphone retail store. On January 1st, 2015, they decided to take their show online and shift their focus primarily to their web store. This called for a variety of online forms for everything from lead collection to feedback forms.
A form for them all
From lead collection forms for their product landing pages to community meetup RSVP forms, Zoho Forms gave them a hand in creating online forms that has made their journey on the audio e-commerce road a smooth one.
Industry : E-commerce
•Support enquiries
•Warranty claims
•Return pickups
•Product Feedback
•Product listing creation
"We greatly depend on our Zoho Form entries because without them, there would be a chaos of inorganization with our Zoho Desk tickets. We can control uniformity in the ticket content including the subject which keeps our assignment rules functioning smoothly."
-Raghav Somani,CEO, Headphone Zone.