## Zoho Commerce Help Documentation Index Access the complete documentation index at: https://www.zoho.com/en-us/commerce/help/llms.txt Use this file to discover all available documentation pages before proceeding. # AI Integration ![](/commerce/images/ue-resources/llm-utility-menu/sparkle-ai.svg) Explore With AI ![](/commerce/images/ue-resources/llm-utility-menu/dd-arrow.svg) * [Open in ChatGPT (opens in new tab)](https://chatgpt.com/?prompt=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fen-us%2Fcommerce%2Fhelp%2Fsettings%2Fai-integration%2F+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * [Open in Claude (opens in new tab)](https://claude.ai/new?q=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fen-us%2Fcommerce%2Fhelp%2Fsettings%2Fai-integration%2F+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * ![Copy for LLM](/commerce/images/ue-resources/llm-utility-menu/copy.svg) Copy for LLM * [![View as Markdown](/commerce/images/ue-resources/llm-utility-menu/md.svg) View as Markdown (opens in new tab)](/en-us/commerce/help/settings/ai-integration/index.md) AI Integration lets you connect an AI provider, choose which AI features your organization can use, and control MCP client access. The **Setup** tab is used to connect an external provider, while **Preferences** contains feature and MCP settings. To open AI Integration: * Go to **Settings** in the top-right corner. * Select **AI Integration** under _Organization Settings_. ## Connect an AI Provider You can connect an Anthropic account with your own API key. The key lets Zoho Commerce use Anthropic’s capabilities for supported AI features. To connect Anthropic: * Go to **Settings** in the top-right corner. * Select **AI Integration** under _Organization Settings_. ![Setup Tab](/commerce/help/ai-integration/setup.png) * Open the **Setup** tab. ![Setup Now](/commerce/help/ai-integration/setup-now.png) * Click **Setup Now** in the Anthropic section. ![AI Popup](/commerce/help/ai-integration/ai-popup.png) * Review the data-sharing notice, then click **Proceed** to continue. **Note:** Anthropic is an external service. Do not share confidential or personal information through this feature. You are responsible for the information you choose to share; Zoho Commerce is not responsible for information shared with the service. * Enter your Anthropic API key. * Click **Connect Now**. ![Connect with Anthropic](/commerce/help/ai-integration/connect-with-anthropic.png) ## AI Preferences Use the **Preferences** tab to enable or disable AI features and select the provider and model for each feature. The available providers and models can differ between features. **Note:** Zoho Commerce AI settings are integrated with other Zoho Finance applications, including Zoho Books, Zoho Billing, Zoho Inventory, and Zoho Checkout. Enabling or disabling a feature here also applies to those applications, and changes in those applications can apply here. ### Available AI Features The Preferences tab lists each feature with its own toggle, **AI Provider**, and **Model** fields. * **Writing Assistant:** Create or refine written content with prompts. You can rewrite text, fix grammar, adjust tone, summarize content, expand text, and generate email-template copy directly in the email editor. * **Blueprint Generator:** Create business-process workflows from natural-language prompts. * **Ask Zia:** Use a conversational assistant to complete tasks with natural-language input. * **AI Section Generator:** Generate a section for your online store by describing what you want to build in a prompt. To configure an AI feature: * Go to **Settings** in the top-right corner. * Select **AI Integration** under _Organization Settings_. * Open the **Preferences** tab. ![Preferences Tab](/commerce/help/ai-integration/preferences.png) * Turn on the toggle beside the feature you want to use. You can enable multiple features simultaneously. * Choose an **AI Provider** and **Model** from the dropdowns for that feature. The AI provider supplies the AI model, and the model processes the request. Configure these fields for each feature you enable. * Click **Save**. The _AI Terms and Conditions_ window appears. The AI terms and conditions must be reviewed and accepted before the changes take effect. ![Terms and Conditions](/commerce/help/ai-integration/terms-and-conditions.png) * Read and enable the checkbox to accept the AI Terms and Conditions. * Click **Proceed** to save the AI integration. ## Configure MCP Server Access Permission The **MCP Client Access** setting controls whether MCP clients can connect to your organization. When access is enabled, configure which operations those clients can perform. To configure MCP access: * Go to **Settings** in the top-right corner. * Select **AI Integration** under **Organization Settings**. * Open the **Preferences** tab and scroll to **Configure MCP Server Access Permission**. ![MCP Server Access Permission](/commerce/help/ai-integration/mcp-permission.png) * Turn **Allow Access** on in the **MCP Client Access** section. * Select the actions you want to allow: * **Read / Get** - It is enabled by default and allows the MCP client to read data from your organization. * **Create / Update** - Allows the MCP client to create new records and update existing ones in your organization. * **Delete** - Allows the MCP client to delete records from your organization. * Click **Save**. The _AI Terms and Conditions_ window appears. The AI terms and conditions must be reviewed and accepted before the changes take effect. ![Terms and Conditions](/commerce/help/ai-integration/terms-and-conditions.png) * Read and enable the checkbox to accept the AI Terms and Conditions. * Click **Proceed**. When access is enabled, MCP clients can connect to your organization and perform only the operations you allow. You can choose to permit read-only access or allow create, update, and delete actions based on your organization’s requirements. **Note:** Review your selected permissions carefully before saving. The access configuration applies to the MCP client actions that are allowed in your organization.