## Zoho Billing - Product, solutions, integrations, support, and resources Index

Access the complete documentation index at:
https://www.zoho.com/en-sg/billing/llms.txt

Use this file to discover all available documentation pages before proceeding.

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# My customer paid an invoice today. However, they intended to pay on a later date. I’ve issued a refund from my bank. How can I record this in Zoho Billing without deleting the invoice?

To record a refund for an invoice without deleting it:

*   Go to **Invoices** under _Sales_.
*   Select the invoice for which you want to record the refund.
*   Click **Payments Received** and select the **Delete** icon.
*   Select **Ok** to confirm the action.

The amount will be recorded as credits for the customer.