## Zoho Commerce Help Documentation Index

Access the complete documentation index at:
https://www.zoho.com/en-fr/commerce/help/llms.txt

Use this file to discover all available documentation pages before proceeding.

# Integrate Zoho Commerce with Paytm

Zoho Commerce integrates with **Paytm**, one of India’s leading payment gateways, enabling you to accept payments from your customers through multiple payment options such as credit/debit cards, internet banking, Paytm Wallet, and UPI. With Paytm’s UPI integration, customers can pay seamlessly using any UPI-compatible app like Google Pay, BHIM, or PhonePe by entering their UPI ID during checkout.

**Note:**

*   This integration is applicable **only to the Indian edition** of Zoho Commerce.
*   The currency supported is **INR (Indian Rupees)**.
*   To use this integration, you must have a registered Paytm Business account.

## Enable the Integration

To start accepting payments via Paytm on your Zoho Commerce store, you need to enable and set up the integration by following these steps:

*   Go to **Settings** and then select _Payment Gateways_ under _Integrations._
*   Click **Set Up Now** next to Paytm.
*   Enter your **Merchant ID** and **Merchant Key** provided by Paytm when you created your business account.
*   If you enable QR, enter the QR Merchant ID, QR Merchant Key and QR Merchant GUID.
*   Click **Save** to finalise the configuration.

**Insight:** These credentials authenticate your Zoho Commerce store with Paytm and enable secure transaction processing.

**Note:** If you do not have a Paytm Business account yet, click **Sign Up Now** during the setup to create your business account. You will be redirected to Paytm’s registration page where you must enter your business details, address, and other necessary information to submit your request.

## Receive Payments from Customers

Here’s how you can start receiving payments from your customers:

### Enable Payment Options

Your customers can pay you through Paytm if you’ve enabled Paytm as a payment option in your online store.

Note: You can enable Paytm as a payment option only after the account is active.

To enable:

*   Click the **Gear** icon in the top right corner.
*   Go to _Payment Gateways_ under _Integrations & Marketplace_.
*   Click **Checkout Preferences** next to _Paytm_ and enable **Show in Store.** 

### Receive Payments from Customers

After you’ve enabled Paytm in the payment options, your customers can pay for their orders using Paytm during checkout.

To make payments, your customers will have to:

*   Visit your online store and add items to the cart.
*   Click **View Cart** and select **Checkout**.
*   Enter Address and click **Continue**.
*   Select **Paytm** under _Payment Options._
*   Customers can select Paytm and choose from multiple payment methods:
    *   **UPI** (using UPI ID or apps like Google Pay, BHIM)
    *   **Paytm Wallet**
    *   **Credit/Debit Cards**
    *   **Net Banking**
*   Check the **I accept the terms and conditions** box and click **Make Payment.**
*   Customers will pay the required amout and complete the transaction securely through Paytm.
*   Once the payment is successful, you will receive an email regarding the online payment made by your customer, and the order’s status will be marked as paid.

## Edit Paytm Settings

To update your Paytm Merchant ID, Merchant Key, or bank account details:

*   Go to **Settings** and click _Payment Gateways_ under _Integrations & Marketplace_.
*   Click **Edit Settings** next to Paytm.
*   Make the necessary changes and click **Save**.

With this integration, you can easily provide a seamless and secure payment experience to your customers on Zoho Commerce, expanding your reach across India’s popular payment options through Paytm.

## Delete the Integration

If you want to stop accepting payments through Paytm:

1.  Go to **Settings** and click _Payment Gateways_ under _Integrations & Marketplace_.
2.  Click the **Trash icon** next to Paytm to delete the integration.
3.  Confirm your action by clicking **OK** in the popup dialog box.