## Zoho Commerce Help Documentation Index

Access the complete documentation index at:
https://www.zoho.com/en-fr/commerce/help/llms.txt

Use this file to discover all available documentation pages before proceeding.

# Activity Logs & Audit Trail

An activity log is a detailed record that captures all the activities carried out within your organization during a specific period of time. In short, it provides details on the when, what, where, and who of an action performed.

*   **When**\- The date and time the action took place.
*   **What** - Description of the action performed, such as creating a shipment.
*   **Where** - Module where the action occurred.
*   **Who** - The user who performed the action.

Activity Logs help you to oversee the actions that are performed in Zoho Commerce and give you a chance to review those actions.They allow you to monitor user actions and serve as a useful audit trail, especially in cases of unusual or potentially fraudulent activity.

In Activity Logs

*   [View Activity Log Report](/en-fr/commerce/help/activity-logs/#View-the-Activity-Logs-and-Audit-Trails-Report)
*   [Customize Activity Log Report](/en-fr/commerce/help/activity-logs/#Customize-Activity-Logs-and-Audit-Trail-Report)
*   [Export and Print Report](/en-fr/commerce/help/activity-logs/#Export-and-Print-Report)
*   [View History of Changes with Audit Trails](/en-fr/commerce/help/activity-logs/#View-History-of-Changes-With-Audit-Trails)

## View the Activity Logs & Audit Trails Report

To view the Activity Logs and Audit Trails report:

*   Log in to your Zoho Commerce organization.
*   Click **Reports** on the left side bar.
*   Navigate to **Activity** under _Report Category._
*   Click **Activity Logs & Audit Trail** **.** ![Activity Logs](/commerce/help/settings/activity-log.png)

## Customize Activity Logs & Audit Trail Report

You can customize the Activity Logs and Audit Trail report using different filters. Here’s how:

*   Log in to your Zoho Commerce organization.
*   Click **Reports** on the left side bar.
*   Navigate to **Activity** under _Report Category_.
*   Click **Activity Logs & Audit Trail** **.**
*   Click the **Customize Report** icon in the top right corner of the page. ![Customize Activity Logs](/commerce/help/settings/customize-log.png)
*   You can customize the report based on:
    *   **Date Range:** Select the time for which you want to view the activity logs.
    *   **Advance Filters:** You can use these additional parameters to filter the activity logs further:
    *   **Activity Details:** Filters the report based on the type of activity performed, such as updates to specific modules like Items, Invoices, or other modules.
    *   **User:** Allows you to filter the activity log by the user who performed the action.
    *   **Customer Name:** Lets you narrow down the report to actions related to a specific customer.
    *   **Operation Type:** Choose the type of action performed:create, update, or delete.
    *   **Display only the updates made to PII fields:** Filters the log to show only changes made to Personally Identifiable Information (PII).
*   Click **+** **Add More** for adding more advance filters.
*   Click **Run Report**.

## Export and Print Report

To export the Activity Logs and Audit Trail report:

*   Log in to your Zoho Commerce organization.
*   Click **Reports** on the left side bar.
*   Navigate to **Activity** under _Report Category._
*   Click **Activity Logs & Audit Trail**. Click **Export** in the top right corner of the page.
*   Under _EXPORT AS_, select the file format in which you want to export the report.
*   In the pop-up that appears:
*   **Enter the export** **file** **name**.
*   If you want to add a password to the export file, check _I want to protect this file with a password_ and enter the **Password.**

To print the Activity Logs and Audit Trail report:

*   Log in to your Zoho Commerce organization.
*   Click **Reports** on the left side bar.
*   Navigate to **Activity** under _Report Category._
*   Click **Export** in the top right corner of the page.
*   Click **Activity Logs & Audit Trail** **.**
*   Click **Print** under _PRINT_.
*   Click **Print** again in the top right corner of the pop-up that appears.

![Export Logs](/commerce/help/settings/export-log.png)

## View History of Changes With Audit Trails

Audit Trails lets you view and track the history of changes made to any transaction. With every change, a new version of the transaction gets created. You will be able to compare the versions to view exactly by whom and when a change was made. To view the audit trail:

*   Log in to your Zoho Commerce organization.
*   Click **Reports** on the left side bar.
*   Navigate to **Activity** under \*Report Category.
*   Click **Activity Logs & Audit Trail** **.**
*   Click **Customize Report** in the top right corner of the page.
*   Click the **View** **Audit Trail** > in the bottom right corner of the activity that you’d like to check. ![Audit Trail](/commerce/help/settings/audit-trail.png)
*   This will fetch the current version of the transaction along with a list of all the previous versions on the right.

**Note:** A new version of a transaction will be created when changes are made to the transaction.

To find out what has changed between two versions of a transaction, you can choose to compare them. This can be done with ease:

*   Click **Compare** in the top right corner. ![Compare Audit Trail](/commerce/help/settings/compare-trail.png)
*   Select any two versions of the transaction that you’d like to compare.
*   Click **Compare**.

The two versions are listed side by side. You will be able to view the differences in the values highlighted in two different colors.

*   **Yellow** - Data has been edited/modified.
*   **Green** - Data has been added newly. ![Compare Audit Trail](/commerce/help/settings/colors.png)