## Documentation Index

Access the complete documentation index at:
https://www.zoho.com/en-de/books/kb/llms.txt

Use this file to discover all available documentation pages before proceeding.

# Credit Notes

*   [When do I need to use a credit note?](/en-de/books/kb/credits/use-credit-note.html)
*   [When do I need to use a vendor credit note?](/en-de/books/kb/credits/vendor-credit-scenario.html)
*   [How do I issue a refund for returned goods?](/en-de/books/kb/credits/issue-refund.html)
*   [How do I delete a credit note that has already been closed?](/en-de/books/kb/credits/delete-credit-note.html)
*   [How do I record a refund I receive for a paid bill?](/en-de/books/kb/credits/delete-payment.html)
*   [Is it mandatory to enter an Item when I create a credit note?](/en-de/books/kb/credits/enter-item.html)
*   [Is it possible to apply the unused credits of one customer to an invoice associated with a different customer?](/en-de/books/kb/credits/transfer-credits-bwn-customers.html)
*   [How do I remove a credit note that is already applied to an invoice?](/en-de/books/kb/credits/remove-credit-note.html)
*   [How do I undo the refund created for a Credit Note?](/en-de/books/kb/credits/undo-refund-cn.html)
*   [How do I change the status of a credit note to closed?](/en-de/books/kb/credits/change-status-closed-cn.html)
*   [Does creating a refund for a credit note actually refund the amount from my bank/credit card?](/en-de/books/kb/credits/refund-credit-note.html)
*   [How do I generate a report to view the credits applied and the remaining credits of my customers?](/en-de/books/kb/credits/generate-report-cn.html)
*   [Does creating a Credit Note affect the stock level of an item?](/en-de/books/kb/credits/cn-affect-stock-level.html)