Your all-in-one solution for customer success
Zoho Service Plus brings together everything your business needs to delight customers, collaborate internally, manage every interaction, and keep teams aligned, all from one connected platform.
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We help you support your customers better
With Zoho Service Plus, your teams work on a unified platform, ensuring smooth support across every channel.
Empower your teams with a single source of truth so they always have the right context, no repetition, no guesswork, just more informed support.
From chat to phone, field service to self-service, every interaction is informed, connected, and so your customers get resolutions, not runarounds.
Unify every customer conversation
Resolve questions from any channel (email, chat, social) in one place. Automate routine tasks, share knowledge with customers, and let Zia predict what they need next.
Telegram
Webform
X
Telephony
Youtube
Business messaging
Resolve issues faster
Quickly diagnose and resolve customer issues with tools that bring real-time insights, start contextual chats, and escalate seamlessly, so no customer slips through the cracks.
Intractive AR-assistance
Guide users through intricate issues using intuitive, step-by-step visuals and 3D annotations. Agents can overlay guidance directly on customers' screens with real-time assistance no matter where they are.
Remote support that keeps you connected
Troubleshoot, fix issues, or even take control of devices securely. Whether your customer is next door or across the globe, deliver prompt, reliable support that keeps productivity high and downtime low.
Stay on top of your entire support operations
Leverage actionable insights from the customer lifecycle to fine-tune your support strategy and continuously improve service quality.
