Add-ons and Integrations
Zoho Desk offers a number of add-ons and integrations to help you expand the capabilities of your help desk. You can set up telephony, hook your help desk up with SMS alerts, keep your contacts up to date, and more, with these integrations.
Zoho Apps
CRM
Integrate your Zoho Desk and Zoho CRM accounts, for seamless coordination between sales and customer service teams.
Read moreFSM
Organize, manage, and execute an effective field service experience for your customers in Zoho Desk.
Read moreAssist
Provide instant support by getting access to your customer's screen right from your ticket screen.
Read moreBugTracker
Add bugs for support tickets from within Zoho Desk, by integrating with Zoho BugTracker.
Read moreAnalytics
Visually analyze customer support data and insightful reports by integrating with Zoho Analytics.
Read moreSalesIQ
Instantly convert chat conversations with visitors from Zoho SalesIQ into tickets in Zoho Desk.
Read moreMeeting
Schedule and conduct meetings with your customers and agents right within the ticketing interface.
Read moreInventory
Create sales orders and track shipments from tickets by keeping Zoho Desk in sync with Zoho Inventory.
Read moreFlow
Connect Zoho Desk with a diverse set of business apps and automate complex workflows with ease.
Read MoreBigin
Import customer, accounts, and product information into Zoho Desk from a unified database through Bigin integration.
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Other Apps
G Suite
Collaborate, communicate and share information directly from Zoho Desk by integrating with GSuite.
Read moreScreen Magic
Zoho Desk enables you to notify your customers and support representatives using text messages (SMS).
Read moreSlack
Get real-time support updates, collaborate with your team and boost productivity from within Slack.
Read moreTrello
Bring customer context into project management, and improve collaboration between teams.
Read moreMicrosoft Teams
Collaborate, perform ticket actions, and get instant notifications from inside Microsoft Teams.
Read moreZapier
With this integration, Zoho Desk can interact with other apps to share important data efficiently.
Read moreIntercom
The right balance between having meaningful conversations with your customers and finding solutions.
Read moreMailchimp
Support team members can easily get the full picture on which email campaigns are sent to customers.
Read morePipedrive
View existing customer details, manage contacts, deals and activities between Pipedrive and Zoho Desk.
Read moreHubSpot
With the HubSpot integration, understand customer information to prioritize and manage tickets in Zoho Desk.
Read moreAsana
Quickly address customer issues by keeping your customer support and project management teams in sync.
Read moreClearbit
With Clearbit integration, you can view your customer's information as soon as you open a ticket.
Read more