Be the
architect of
your helpdesk
Transform Zoho Desk to your liking with custom modules. Create modules that store information unique to your business operations and establish connections between them to equip your agents with comprehensive business context, enabling them to personalize service interactions effortlessly.
SIGN UP FOR FREEHere's what you can achieve
with custom modules
Contextualized service
Empower agents to personalize interactions by equipping them with complete business and customer context.
Higher customer satisfaction
Your customers get smooth service without having to repeat themselves with improved information flow.
Improved agent productivity
Eliminate time wasted searching for data across applications, allowing agents to solve issues quickly.
Design your helpdesk effortlessly
No-code DIY
Create and set up custom modules easily; it's as simple as adding a new ticket. Build multiple modules for your specific processes, name them as needed, control data visibility, and organize them on the display to match your business workflow.
Customize every detail
Make each module your information powerhouse. With field layouts, store data specific to your unique processes to maximize agent efficiency.
Look up information easily
Create a more integrated view of your information by building connections between any two modules using lookup fields so that your agents get all of the context they need to solve issues quickly.
Automate for efficiency
Keep the necessary people informed of any updates or changes that need to be taken care of by setting up alerts and notifications within each module.
For
businesses
of all types
Explore the possibilities of custom
modules with industry specific use-cases.
Bridge the information
gap with Zoho Desk
- 15-day free trial.
- No credit card required.
- No software to install.