GDPR Overview
GDPR Overview
GDPR
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GDPR Overview
Companies dealing with customers who demand data privacy need to ensure they allow those customers the right to decide how they want their data processed. The GDPR rules make this possible. It is therefore crucial that companies are well-prepared to follow consistent data-protection compliance requirements.
Zoho CRM is GDPR compliant, and works hard to ensure that their customers feel safe.
In this video, you will learn what GDPR is, its possible implications for your business, and what Zoho CRM has in store for you to ensure GDPR compliance.
Useful link: GDPR Introduction
What does GDPR stand for?
Government Data Protection Regulation
Incorrect
Sorry! It is General Data Protection Regulation.
General Data Protection Regulation
Correct
Well done! It is General Data Protection Regulation.
Gathered Data Protection Regulation
Incorrect
Sorry! It is General Data Protection Regulation.
What is the purpose of GDPR?
To give EU residents control over how their data is processed.
Incorrect
Sorry! It aims at giving EU residents control over how their data is processed and protecting their data privacy.
To protect their data privacy
Incorrect
Sorry! It aims at giving EU residents control over how their data is processed and protecting their data privacy.
Both of the above
Correct
Well done! It aims at giving EU residents control over how their data is processed and protecting their data privacy.
All data-driven companies that handle personal data of EU residents need to be GDPR compliant.
True
Correct
Well done! They need to be GDPR compliant.
False
Incorrect
Sorry! They need to be GDPR compliant.
What are the privacy standards set by EU under GDPR?
Transparency while collecting information from prospects
Incorrect
Sorry! This is just one among the set standards.
Storage, disclosure, retention, and deletion of personal data must be handled securely and lawfully.
Incorrect
Sorry! This is just one among the set standards.
All of the above
Correct
Well done! The privacy standards include all the above.
What are the components that constitute the GDPR?
Data Collection
Incorrect
Sorry! This is just one among other components.
Data Processing
Incorrect
Sorry! This is just one among other components.
Data Subject Rights
Incorrect
Sorry! This is just one among other components.
All of the above
Correct
Well done! Data Collection, Data Processing, and Data Subject Rights, constitute the GDPR.
What is the purpose of the 'Double opt-in' option in a webform?
It makes it possible for subscribers to see the purpose of fields while filling out the form
Incorrect
Sorry! It is used to authenticate your customer's sign up by sending a double opt-in email.
It sends a confirmation email with a unique URL to subscribers who fill out the form
Correct
Well done! It is used to authenticate your customer's sign up by sending a double opt-in email.
None of the above
Incorrect
Sorry! It is used to authenticate your customer's sign up by sending a double opt-in email.
The source of a subject's data is always maintained in the record details page for accountability.
True
Correct
Well done! The source of a subject's data is always maintained in the record details page for accountability.
False
Incorrect
Sorry! The source of a subject's data is always maintained in the record details page for accountability.
The fields in Zoho CRM that carry sensitive information, can be marked as personal fields and categorized as:
Normal and Sensitive
Correct
Well done! They can be categorized as Normal and Sensitive.
Personal and Public
Incorrect
Sorry! They can be categorized as Normal and Sensitive.
None of the above
Incorrect
Sorry! They can be categorized as Normal and Sensitive.
The personal fields can be encrypted when they are stored in Zoho's database for added security.
True
Correct
Well done! They can be encrypted when they are stored in Zoho's database.
False
Incorrect
Sorry! They can be encrypted when they are stored in Zoho's database.
Which of the following does not classify as a GDPR right that it brings to EU customers with regards to their personal information?
Right to access
Incorrect
Sorry! This classifies as a GDPR right.
Right to rectification
Incorrect
Sorry! This classifies as a GDPR right.
Right to be unique
Correct
Well done! This does not classify as a GDPR right.
Right to data portability
Incorrect
Sorry! This classifies as a GDPR right.
Right to restrict processing
Incorrect
Sorry! This classifies as a GDPR right.
Right to be forgotten
Incorrect
Sorry! This classifies as a GDPR right.
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