Complete customer-centricity

True business growth starts by putting your customer at the heart of your organization. Zoho CRM Plus unifies your sales, marketing, and support teams and helps you deliver a consistent, relevant experience, across every stage of the customer journey.


Omnichannel Engagement

Today's customers are ready to be engaged across various channels. Bridge the gap between your sales, marketing, and support teams with Zoho CRM Plus, the unified Customer Experience Platform. Provide the best customer experience across every channel: phone, email, live chat, surveys, and social media.Learn more

Interact with your customers across email, telephone, live chat and social media while maintaining c
Align your customer-facing teams on one interface to access a single source of truth on customer inf

Inter-team Communication

Give your customer-facing teams the flexibility to collaborate in real time and communicate deliverables across departments. Zoho CRM Plus gives your teams access to a shared customer database and real-time messaging tools so that every team member can work together to deliver a consistent customer experience before, during, and after a sale.Learn more

Insights and Intelligence

Customer insight is key to provide positive customer experiences. Zoho CRM Plus helps your customer-facing teams gather information and derive insights from the many touchpoints of today's complex customer lifecycle.Learn more

Gain insights specific to a customer touchpoint or leverage 300+ dashboards that blend customer data
Automate and streamline your sales, marketing, and support activities and routines


We define productivity as improving your business processes and making them easy. From prospect to payment and everything in between, Zoho CRM Plus helps you turn your complex business processes into automated, efficient workflows. Improve every part of your business across all your departments, and keep your teams working efficiently.Learn more


Zoho CRM Plus offers a full range of mobile apps to help your teams stay informed, ready to engage customers, and make decisions on the go.Learn more

Provide exceptional customer experiences even when you

Unified Administration and Setup

Have your team up and running from day one, with minimal implementation time and cost. Systematically manage your teams however they scale over time, with features like a centralized admin panel and single billing cycle.Learn more

"Zoho CRM Plus is the future of CRM systems, and it is actually affordable. Buckle up Salesforce: you have a serious contender now."

Onur Haytac

Onur HaytacCEO, Linga Pos

"We switched from Salesforce to Zoho and have not looked back since. Zoho provides all of the functionality for a fraction of the investment, without complex contracts locking you in."

Richard Eib

Richard EibCEO, CareersInSalesforce

"A single system that fully integrates sales, marketing and delivery. Seamless. We have a lot of staff who are very happy with the difference that Zoho CRM Plus made to their lives."

Alex prior

Alex priorCultural Infusion