Trusted by the top brands worldwide

Delivering exceptional customer experiences begins with breaking down silos

Businesses across the globe have provided more meaningful experiences to their customers by switching to Zoho CRM Plus. Are you ready to start?

  • Case Study

    Zoho CRM Plus helps Agoda’s Strategic Partnerships team manage workflows and communicate with partners.

    Pierre HonneDirector - Partnerships Innovation, Strategic Partnerships of Agoda
    Read More
  • testimonial

    After Zoho, our sales and lead processes are far more automated than they used to be, and to me that's gold. I'd encourage other business owners to look at Zoho because there is far more under the hood than you may think there is.

    Paul CrawfordGeneral Manager, JD Security
  • testimonial

    We've been using the Zoho Customer Experience Platform for over 2 years now and we couldn't have asked for anything better. Zoho has constantly improved its user experiences and functionalities that is helping businesses like ours deliver better experiences to our customers. Zia's conversational abilities and intelligence to assist our customer-facing teams all along the customer journey is what we love the most.

    Hanh NguyenDigital Marketing Manager, Aqua Expeditions
  • video

    I'm very, very impressed with the potential of what it can do for my business. The flexibility within its customization is quite fantastic.

    Landon PendleburyPrincipal | Strategy and Creative, Remote Brand
    Landon Pendlebury | Zoho CRMPLUS CustomerPLAY
  • testimonial

    We have been implementing CRM Plus for businesses since 2015 and it is our favourite Zoho product because of the brilliant unified customer experience it gives our clients. Our clients often tell us how easy CRM Plus is to use and how much time and money they have saved since streamlining and automating their business using the nine applications that are part of CRM Plus. One client recently told us: "CRM Plus has saved us 20 hours per week and we've increased our sales by 25% and retained 11% more customers. We are now able to focus on the more important things in business, like customer experience!" Thank you Zoho for developing such a brilliant product. Show More

    Jason Kimber (Zoho Advanced Partner)CEO, Solutions to Success Pty, Ltd
  • video

    We recently opened up a national branch, so for about a year we have been using two CRM Plus accounts, and it's really been able to help us track the difference between both companies, and the progress, and everything.

    Jessica EbraNational Manager, PaveCo
    Jessica Ebra | Zoho CRMPLUS CustomerPLAY
  • video

    The product just keeps getting better. I call it 'Kaizen'. There is just always improvements. Every time I log in something gets better about Zoho. I love working with the product.

    Dean Schwartz (Zoho Authorized Partner)Marketing Director, Solution Dean
    Dean Schwartz | Zoho CRMPLUS CustomerPLAY
  • I'd recommend Zoho CRM. Perhaps you can look into Zoho CRM Plus suite where it has Zoho Campaigns- Great tool for email marketing campaigns. I felt it was better than Mailchimp.

    Masrur Ashraf (Zoho Premium Partner)Business Development Manager, Oscillosoft
  • The new features of Zoho CRM Plus makes it a Zo Brainer.

    Michael Mckenna (Zoho Authorized Partner)Digital Business Transformation Consultant, SmartCloud
  • Video

    We are Elite CX Solutions, a Tampa, Florida based customer experience management firm. We started using Zoho about five or six years ago. Now it's CRM Plus—we've signed up for that about three to four months ago. It has actually become an integral, core piece of our business, not only internally but also in support of our customers.

    David Hartley CEO, Elite CX Solutions
    David Hartley | Zoho CRMPLUS CustomerPLAY
  • Video

    This software is capable of doing so much that I have only begun to scratch the surface after what we learned.

    Ralph George President, Specialty Automotive Treatments
    Ralph George | Zoho CRMPLUS CustomerPLAY
  • testimonial

    Zoho CRM Plus implementation for our business was critical in addressing the changing market dynamics. Flexibility, scalability, and a 360-degree view of the customer are vital features of the platform. Providing faster responses to our customers and improving customer satisfaction during the COVID-19 pandemic is very dear to our organizational culture.

    Umesh PadalaChief Digital & Technology Officer, Star Health Insurance
  • Video

    I was kind of dreading this, I have been a Salesforce user for about 15 years. The decision to migrate all over to Zoho CRM Plus was way above my head. But having been here for the last two days, I couldn't be more excited. This is going to be even better experience than what we had with Salesforce.

    JD DevineVP Sales, Atlantic Tactical
    JD Devine | Zoho CRMPLUS CustomerPLAY
  • Testimonial

    We upgraded at the beginning of quarantine to CRM Plus. Comes w/ the crm, #socialmedia mgmt, campaigns, surveys, project assignments, work flow charts, surveys, etc. Each part integrates with the others so I get the bigger picture of who's engaging w/ what.

    Tom & Angela BalsamoPublishers, Coffee News
  • Video

    We implemented Zoho CRM Plus about a year and a half ago, and have worked with some consultants figuring out how to implement it, and this Zoho CX workshop has been great after we have been using it now for a while. We learned how to automate processes that we have been having to do manually. So, we're looking at functions that we can take from three or four people, and now, use CRM to automate it. So, we're very excited to go back and implement them.

    David TowleBusiness Development Manager, AirPro Fan and Blower Company
    David Towle | Zoho CRMPLUS CustomerPLAY
  • Video

    I use Zoho CRM Plus primarily to keep track of all the potential clients and the clients I have made sales to. In the past, I used Act! and previously, I used Salesforce. When I got rid of Act!, I could have gone to Salesforce, but when I looked at Zoho, it was an easy decision.

    Norman FinkOwner, NPF Consultants LLC
    Norman Fink | Zoho CRMPLUS CustomerPLAY
  • video

    The benefits to the entire system are substantial. The Zoho CX workshop was extremely beneficial. We have learned a lot of methods to implement and strategies. I would recommend it to anyone.

    Oliver ColonMarketing Director, Eugene Matthews Inc
    Oliver Colon | Zoho CRMPLUS CustomerPLAY
  • video

    I have been using Zoho One for the past twelve months or so. I'm a huge advocate of this platform. The Zoho CX Workshop was super-informative. I look forward to implementing all these new great things: Blueprints, Workflows, and Process Automation.

    Stephanie MaddenDigital and Operational Transformation Engineer, Multiplying Good
    Stephanie Madden | Zoho CRMPLUS CustomerPLAY
  • Video

    Highly recommend these Zoho CX workshops, they are beneficial to partners, they are also beneficial to the end-users, and getting to mix partners with end-users always helps as well.

    Danielle Major (Zoho Premium Partner)Owner, KI Consultants
    Danielle Major | Zoho CRMPLUS CustomerPLAY
  • Testimonial

    Salesforce is a nightmare to setup. Zoho is 100x easier to setup and use.

    Mark KosierFounder, Cyber Merced
  • Very interesting upgrades to Zoho Desk in Blueprinting multi-departmental customer handling. The Banks need this!

    Peter CoyPresident, Prodigm Inc
  • Case Study

    US-based manufacturer replaces Salesforce with Zoho CRM Plus and says they will never go back

    Robert HernandezVice President of Sales Operations, Electric Mirror
    Read More
  • Case Study

    Ciel Ingenio para la Vida achieves digital transformation with Zoho CRM Plus.

    Lucia AcostaMarketing Director - Ciel Ingenio para la Vida
    Read More
  • Testimonial

    We have been a Zoho customer for many years. As CSMO's secretary, I frequently use and love Zoho CRM Plus. Zoho helps me manage customer data efficiently, send and evaluate marketing emails, seamlessly welcome new members, and keep in touch with them. During remote work, CSMO is still active on social networks. Thanks to Zoho CRM Plus, I can build and maintain strong relationships with all stakeholders.

    Pham Phuong HaSecretary, CSMO Vietnam
  • testimonial

    Zoho CRM Plus offers endless possibilities to companies of every size to automate every single process involved in marketing, sales, and customer experience. It has enabled our clients to have a 360-degree view of their customers by integrating all the different touchpoints of the customer journey. From social media and webforms to integrations with third-party applications and messaging services like Whatsapp, Zoho CRM Plus has become an integral part of how marketing and sales departments deliver first class customer experiences to their clients in a more automated, productive, and efficient way. The anniversary of Zoho CRM plus comes at a time when a leading independent global energy and marine consultancy with 60 offices in 38 countries has recently adopted CRM Plus to optimize internal their processes, enhance sales, and facilitate business development. We couldn’t be happier to have AqualisBraemar LOC Group on board with all that CRM Plus has to offer. Show More

    Manolis Labovas (Zoho Premium Partner)CEO & Co-Founder of Repath
  • CRM Plus is the best example 'customer first approach'. The bundle is so unique and complete in itself that its almost the first thing people should buy when they start a new business. Many congratulations to the whole team.

    Vishal Datt Wadhwa (Zoho Authorized Partner)Founder, ThinkWP labs
  • video

    Premier Italian Hotelier Implements Zoho CRM Plus To Scale Across The Country.

    Andrea PetriCRM Project Leader & Cluster Sales Manager, Premier Italian Hotelie
    Andrea Petri | Zoho CRMPLUS CustomerPLAY
  • I've been working with Zoho CRM end users for several years. Recently I was delighted to help a large sports clothing manufacturer in Georgia save over $100,000 a year by switching from Salesforce to Zoho CRMPlus.

    Michael Trow (Zoho Advanced Partner)President, Alderbest Solutions
  • video

    I have been using Zoho CRM Plus for almost about a year. I use it for contacting my customers and posting social media posts. Now, I am trying to expand using different features of CRM Plus.

    Subbarayan PochiDirector, Full Potential Learning Academy
    Subbarayan Pochi | Zoho CRMPLUS CustomerPLAY
  • video

    We just migrated over to Zoho CRM and were told about this Zoho CX workshop. We thought they were just gonna tell us a little bit of how to use the CRM better, and then we learned about CRM Plus. Wow. What an incredibly powerful tool, something that I think we are going to be able to utilize throughout our organization.

    Jeff DicksonVice President Marketing, Harling Masonry Restoration
    eff Dickson | Zoho CRMPLUS CustomerPLAY
  • video

    The Zoho CX workshop was really great. I've got a lot of really good tips and tricks to pass along to all of our clients.

    Drew Hackney (Zoho Premium Partner)Cloud Training Specialist, Cloudbakers
    Drew Hackney | Zoho CRMPLUS CustomerPLAY
  • video

    I came to this Zoho CX workshop not really knowing what to expect, and I was very pleasantly surprised. I came away having a better understanding of the CRM—which is what I have been working on mostly—and then having a better understanding of the other Zoho applications and how I can apply them to my business.

    Carolina WilliamsDirector of Outreach, On Course
    Carolina Williams | Zoho CRMPLUS CustomerPLAY