With Zoho Creator, we were able to reduce human errors in our workflow by 95%.

Summary

PREMO faced challenges related to manual data entry, inefficient inventory management, and limited visibility into processes. To address these issues, the company turned to Zoho Creator, a low-code platform, to create customized applications, automate operations, and gain real-time insights.

The company

PREMO is a company based in Málaga, Spain that specializes in high-electronic components and systems for automotive market. As a supplier of original equipment manufacturer (OEM) parts for over 60 years, the company has established itself as the leading supplier of automotive components worldwide.

Its offerings include designing and manufacturing all kinds of automotive industry magnetics, such as power transformers and inductors. The company strives to provide customers with the best quality, price, and service possible, ensuring that each part or accessory purchased meets a high level of satisfaction.

The challenge

Magnetic parts manufacturing has no standardization like other passive components, such as capacitors and resistors. This means every component sold is either 100% customized or a modification of an existing part. This process requires an extensive project management tool, and Zoho Projects was PREMO's solution to this part of the problem.

Still, PREMO faced several challenges as it continued to grow. The cost calculation, the marketing analysis, and the profitability calculation were all made on individual spreadsheets, and the company needed to digitalize these business development processes. The company needed a fuss-free tool that the management team could handle without too many dependencies on the developers.

The solution

PREMO wanted a costing calculation tool, and one of the tool's tasks would be to gather data from different sources—including SAP, Salesforce, and Zoho Projects—and centralize it. Manually populating the Excel sheet with this data was a major pain. That's when they got in touch with Pinout Solutions, a Spain-based partner.

Pinout Solutions proposed creating a tailored solution for us by utilizing Zoho Projects for analytics and Zoho Creator to integrate all other necessary tools directly into the system," explains Claudio Cabeza, Business Development Officer at PREMO. With the implementation of Zoho Creator, the data is populated automatically with no room for human errors or delays.

This transformed PREMO's workflow. Previously, data was stored in an Excel sheet, and various stakeholders would manually add information to the file. This included populating the Bill of Material and updating quotations from suppliers. While Excel sheets allowed for some tracking of changes, they lacked the necessary level of detail and power. With Zoho Creator, changes and modifications made to the system are meticulously tracked, providing a comprehensive audit trail. Users can access a complete log of data changes, presented in a user-friendly interface that clearly shows who made what modifications.

Additionally, when using Excel sheets, each file was stored individually in a cloud folder without any connection to other systems. The only reference to projects was the file name and its link address. With Zoho Creator, the tool for costing is seamlessly integrated for every project in Zoho Projects. This greatly improves user experience, making it much easier to locate the latest cost calculated for each project. Users no longer need to search for separate files or references; the relevant data is available within the project.

Benefits and ROI

Zoho Creator proved instrumental in optimizing PREMO's inventory management. The company developed a tailored inventory system that enables real-time tracking and management, resulting in accurate stock levels, reduced errors, and improved supply chain efficiency.

The implementation has also facilitated the centralization of all operational data in a single cloud application, which is accessible at all times. It has also helped with the integration of internal and external communications, and the assurance that each user only has access to the data they are authorized to view.

The reporting and analytics capabilities of Zoho Creator empowered PREMO to generate personalized reports and extract valuable business insights. By tracking key metrics, identifying trends, and making data-driven decisions, the company was able to drive growth and profitability.

PREMO's potential savings in operational costs now sits at 35%. It has also reduced the use of emails in communications by 90% and improved response times by 70%. The company's overall reduction in human errors is 95%.

Looking forward

The successful integration of Zoho Creator has played a pivotal role in PREMO's achievements in the electronic components industry. Using low-code application development, the company aims for continued optimization, enhanced efficiency, and superior product delivery and service for its customers.