Retrieve Deleted Transactions in Zoho Books | FAQ

Cookie Settings

The options below allow you to manage your consent for the cookies that are set on this website. You can manage your preference anytime by visiting our cookie policy or by clicking on the cookie icon at the bottom-left corner of the webpage.

Strictly Necessary

Always Active

They are necessary for our website to function and cannot be switched off in our systems. They are essential in order to enable you to navigate around the website and use its features. If you remove or disable these cookies from your browser, we cannot guarantee that you will be able to use our websites.

Learn More

Functional/Preference

They allow us to remember the choices made by you (such as your user name, language or region) as well as other functionalities (such as controlling the cookie banner, redirection to a new page) in order to provide a more personalised online experience. These preferences are remembered (through the use of persistent cookies) so that you need not set them again the next time you visit the page.

Note : The live chat widget will not work if the functionality/preference setting is disabled.

Learn More

Analytics

They help us improve the way our websites work (e.g. by ensuring that users are finding what they are looking for easily). These collect aggregate information about visits, navigations in the websites so that we can make improvement and report our performance. Analytics cookies may also be used to test new pages or features to understand how users adopt them.

Learn More

Third-party company cookies

When you visit some of our webpages that contain embedded content hosted on a third party platform such as YouTube videos, these third parties set cookies on your browser. We always opt for the most privacy friendly options provided by these parties, however these are not controlled by us. If you do not want these parties to set cookies on your browser on visiting our site, you should avoid visiting webpages that contain such embeds.

Learn More

Will I be able to retrieve deleted transactions in Zoho Books?

No, once you delete a transaction, you cannot retrieve it in Zoho Books. However, you can check the Activity Log and Audit Trail report to find out the user who deleted it. Here’s how you can verify it:

Go to the Reports module on the left sidebar.

Select Activity Logs & Audit Trail Report under Activity or search for Activity Logs & Audit Trail Report in the Search Report field.

Notes: The invoice creation entry would also be recorded in the Activity Logs & Audit Trail Report. In this report, you can search for the invoice number and click Audit Trail against that invoice. On the page that follows, you can find details related to the transaction.

Was this document helpful?

Yes