You can configure manual reminders to alert customers about their approaching or invoice payments. Here’s how:
- Go to Settings in the top right corner of the page.
- Click Reminders under Reminders & Notifications.
- Under the Invoices tab, scroll to the Manual Reminders section.
- Click the Edit icon next to the Reminders for Overdue Invoices or Reminders for Sent Invoices. A pop-up will appear.
- Make the necessary changes to the content and format accordingly using the edit options available.
- Click Insert Placeholders to include additional fields in the reminder.
- Save your changes.
Now, to send a manual reminder:
- Go to the Sales module on the left sidebar and select Invoices.
- Select the invoice for which you want to send the reminder.
- Click Reminders and click Send Now from the dropdown. You’ll be redirected to another page.
- Select the recipients in the Send To dropdown and click Send.