## Documentation Index

Access the complete documentation index at:
https://www.zoho.com/books/kb/llms.txt

Use this file to discover all available documentation pages before proceeding.

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# How do I send WhatsApp notifications for the primary contacts?

To send notifications to your customers through WhatsApp, you’ll have to enable WhatsApp for them. Here’s how:

*   Go to _Sales_ on the left sidebar and select **Customers**.
*   Select the customer for whom you want to enable WhatsApp messaging and click **Edit** in the _Overview_ section.
*   Ensure that the customer’s phone number is right and begins with a proper country code.
*   Mark the option **WhatsApp** under _Communication Channels_.
*   Click **Save** and WhatsApp will be enabled for the primary contact.

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