How do I associate the Taxes to the contacts in Zoho Books that come from Zoho CRM?
The tax associated with a record in Zoho CRM will not get synced into Zoho Books via the integration. Instead, you can make use of a custom function.
- Create a custom field for the Contacts/Accounts module in Zoho CRM and give the tax value.
- Configure a Custom function in such a way that the value from the custom field in CRM updates the Tax field in Zoho Books.
For further assistance, you can write to us at support@zohocrm.com.