## Zoho Billing - Product, solutions, integrations, support, and resources Index

Access the complete documentation index at:
https://www.zoho.com/billing/llms.txt

Use this file to discover all available documentation pages before proceeding.

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# How do I add my customer’s card or bank account to charge them?

Zoho Billing allows you to add your customer’s card or bank account details to charge them for their subscriptions.

**Prerequisite:** Configure a payment gateway to add a card or bank account.

**Note:** You can only add and charge your customer’s bank account in the editions supporting ACH payments.

## Request Payment Information

You can request your customer to share their card or bank account details by sending them a secure link. We recommend requesting payment information this way since customer card and bank account details must be handled securely.

To request payment information:

*   Go to _Customers_ on the left sidebar.
*   Select the customer for whom you want to request payment information.
*   Click the **More** dropdown and select **Request Payment Information**.
*   Make the necessary changes and click **Send**.

Your customer can securely share their payment and billing information by clicking the link provided in the mail.

* * *

## Manually Add Card or Bank Account

If you already have your customer’s card or bank account details, you can add them in Zoho Billing.

To add a card or bank account details manually:

*   Go to _Customers_ on the left sidebar.
*   Select the customer for whom you want to add bank account details.
*   Click the **More** dropdown and select **Add New Card** or **Add Bank Account**.
    *   If you’ve selected **Add New Card**, select a payment gateway to associate with the card, and enter your customer’s card details and billing address.
    *   If you’ve selected **Add Bank Account**, enter the customer’s name, bank account details, authorization type, and billing address.
*   Click **Save**.

**Insight:** The Authorization Type field contains [Standard Entry Class(SEC) codes](https://achdevguide.nacha.org/ach-file-details#pageContent-1) that specifies the method through which the payment will be authorized by the customer.

The card details will be saved, and you can use them to [charge your customers](/billing/kb/payments/charge-customer.html).