What Features Are Supported for Subscriptions for Items?
Subscriptions for items support a range of billing and lifecycle management features. Unlike plan-based subscriptions, they bill per item quantity and frequency rather than against a fixed plan cycle. Use this reference to understand which features are available and why certain plan-based features do not apply.
Scenario: Patricia Boyle, Finance Manager at Zylker, manages recurring orders for a set of physical goods. Using subscriptions for items in Zoho Billing, she can pause, resume, and apply credit notes — without needing a plan-based pricing structure.
Supported Features
The following features are available for subscriptions for items.
| Feature | Supported |
|---|---|
| Pause & Resume | ✓ |
| Draft Invoice Preference | ✓ |
| In-Term Reactivation | ✓ |
| Calendar Billing | ✓ |
| Consolidated Billing | ✓ |
| Credit Note Redemption | ✓ |
| Excess Payment Redemption | ✓ |
| Partial Payments | ✓ |
| Dunning Management (Autocharge Enabled & Disabled) | ✓ |
| Dunning Management Rules | ✓ |
| Cancellation Preference | ✓ |
Unsupported Features
The following features are available in plan-based subscriptions but are not supported for subscriptions for items.
| Feature | Why It’s Not Supported |
|---|---|
| Pause Credits | Pause credits apply to plan-based pricing tiers. Subscriptions for items do not use plans, so there is no credit period to track against a plan cycle. |
| Prorated Billing | Proration requires a structured plan with a fixed price per billing period. Subscriptions for items bill per item quantity and frequency, so mid-cycle adjustments are not prorated. |
| Prevent Automatic Cancellations | This setting applies to plan expiry logic, which does not exist in subscriptions for items. |
| Metered Billing | Metered billing tracks usage dynamically within a plan. Subscriptions for items bill a fixed quantity at a set frequency. |
| Usage Billing (including Prepaid) | Usage and prepaid billing require a plan structure to define usage pools and allowances. |
| Automatic Refunds | Automatic refunds are tied to plan cancellation credits. Subscriptions for items do not accrue plan credits, so automatic refunds do not apply. |
| Manual Renewal | Subscriptions for items renew automatically on the billing schedule you set. Manual renewal is not available. |
| Advance Billing | Advance billing is supported only for plan-based subscriptions, where future billing periods can be invoiced ahead of time. |
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