integrations

How do I use the same phone number for both WhatsApp integration in Zoho Books and my WhatsApp mobile application?

According to Meta’s restrictions, once a business phone number is connected to a Business Service Provider (BSP) like Zoho, it cannot be used simultaneously on other platforms, such as the WhatsApp mobile app or web app for other purposes.

You can view the messages sent to your customers via WhatsApp in Zoho Books only inside the Zoho Books web application.

Was this document helpful?
Yes
No
Thank you for your feedback!
Want a feature?
Suggest


Switch to smart accounting software. Switch to Zoho Books.   Start my free 14-day trial

Books

VAT compliant accounting
software for small
businesses.