How do I set a profile picture for my WhatsApp Business account so that my customers can identify my phone number?
To set a profile picture for your WhatsApp Business account:
- Log in to Meta Business Suite.
- Go to Settings in the bottom left corner of the page.
- In the left sidebar, go to Accounts and select WhatsApp Accounts.
- Choose the account for which you want to add a profile picture.
- Click WhatsApp Manager at the bottom of the Account Details section.
- In the left pane, under Account Tools, select Phone numbers.
- On the Phone numbers page, click Profile under Settings.
- Click Choose File below Profile Photo and select the image you want to upload.
- Click Save in the top right corner of the page.
The updated profile picture will be displayed on your WhatsApp Business account, including in your Zoho Books organisation.