Zoho Analytics white label solution provides competitive advantage to leading US telecom equipment vendor
- FOUNDED1992
- countryUS
- IndustryTelecom Equipment
- SizeLarge
- RequirementAnalytics for network performance
- SolutionWhite label analytics portal for customers
- $3M - $4MEstimated Incremental Revenue
- 200 Million RowsLargest Customer Usage
About the company
A pioneer in the telecommunications networking industry, this company offers networking systems, services, and software. This company helps other telcos build more adaptive networks in response to the constantly changing demands of their users—businesses and consumers alike. They do this by delivering best-in-class networking technology through high-touch consultative relationships, backed by 25 years of experience in building the world’s most complex networks.
Challenges
This leading US telecom equipment vendor, with revenue of more than $4 billion, was in need of an SLA portal to provide deep insights on network performance to their customers, who are telecom service providers.
Solution
The company supplies network equipment to leading US telcos, and provides a portal for analyzing network performance. These telcos, in turn, sell services to their customers and had a need to track network performance. To address this issue, they chose Zoho Analytics.
Zoho Analytics' SLA portal was implemented and rebranded under the company's name. It provides a competitive advantage for their customers by tracking and providing deep insights on their network's performance in real time. One of their typical customers uses over 200 GB of data.
This highly secure and compliant white label analytics solution also caters to one of their government customers, where analytics have been implemented in a hybrid model—a combination of both cloud and on-premise solutions.
In a highly competitive telco market, Zoho Analytics white label solution helps contribute to the telecom manufacturer's growth, with $3-4M in annual revenue, generated from analytics alone.
Benefits & results
- Rebranded SLA portals for their customers
- Real-time insights on network performance
- An estimated $3 - $4 Million in incremental annual revenue, generated from Zoho Analytics' white label solution