Zoho yet again rated as a Leader for both Customer Experience and Vendor Credibility by Dresner Advisory
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BI customer experience model
BI vendor credibility model
“In 2024, Zoho scores generally in line with or above the overall sample, with performance that is very similar to last year. It is an Overall Leader in both the Customer Experience and Vendor Credibility models. It is considered high value and low TCO in the Value / TCO Model. It maintains a perfect recommend score.”
Howard Dresner, Founder and Chief Research Officer at Dresner Advisory Services.Here's what you can expect from the report
- Comparisons of current BI vendor performance to industry norms
- Identification and selection of new vendors
- Understanding the top objective for using a BI platform
- To know about the BI budget plans