Will my customers be notified when their subscription has been canceled?

Yes, Zoho Billing will send out an email notification to your customers when their subscription has been canceled. You can customize this email by going to Settings > Emails. Select Cancel Subscription and click Default to modify the email template.

Pro Tip: Add your own email address in the CC field to be notified about subscription cancellations as well.

Was this document helpful?

Yes

Let us know where we can improve

Thank you for your feedback!