users-and-roles

My user is not able to view the Write Off option in invoices. What permission should I enable for their role?

Here’s how you can enable the Write Off option for your user’s role:

Go to Settings in the top-right corner of the page.
Select Roles under Users & Roles.
Click the + New Role button in the top-right corner or select an existing role for which you want to enable the Write Off option, and click Edit.
In the Sales section, click More permissions against Invoices and check Write Off Invoices.
Click Save.

Now, the user will have the required permission to write off invoices.

Note: You will not be able to edit a default role. If you have assigned a default role to your user, you can clone the default role and enable the necessary permissions. Save the new role and assign the created role to your user.

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