Deleting Email

Table of Contents

Delete single email

To delete an email directly from the folder, from the email listing pane, click on the Delete icon across the email. You can also hit the 'Delete' key on your Keyboard to Trash the email.

Delete an email

To delete an email after opening it, follow the steps given below.

  1. Click the More Actions icon.
  2. Choose Delete from the listing.
    Delete an email
  3. The email will be moved to the trash folder.

Delete multiple emails

  1. Select the emails that you want to delete.
  2. Click the Delete icon from the top menu bar.
    delete multiple emails​​

Note:

  • You can select up to 50 emails at once in the chosen email view using the Select All option. If you want to select more than 50 emails, scroll down the list and click the Select All button on the top menu. You can delete only 300 emails at once.
  • If you want to delete more than 300 emails, you will have only the option to delete all emails in that folder. You can also use the Empty folder option if you wish to delete all emails in a folder.

Delete folder

You can delete an entire folder along with its contents. Right-click the folder to be deleted, and choose the Delete this Folder option from the listing.

Delete folder

The entire folder along with its contents will be moved as a sub-folder under the trash folder. Right-click on the sub-folder and click on Delete Folder to permanently delete the folder along with its content.

Empty folder

  1. You can clear the messages in a folder using the Empty Folder option.
  2. Right-click the folder that you want to empty.
  3. Choose Empty Folder from the listing.
    Empty folder
  4. The following options will be displayed.
    • Delete all messages in the folder.
    • Delete all messages that arrived up to (enter a date to delete messages till the specific date).
    • Delete all messages except the recent (enter a number to delete all messages older than the number specified).
      Empty folder options
  5. Select your preference from the options listed.
  6. If you would like to include the archived emails in the folder too, select the Include archived emails during deletion checkbox, and click Ok. 

Trash folder

The emails, when deleted will be moved to the Trash folder, by default. From the Trash folder, you can move the email to any folder of your choice, to recover it back. You can permanently delete the sub-folders under Trash by right-clicking on them and choosing the Delete folder option.

If your account storage is full, you can delete items from the Trash to free up space. After you clear your Trash, the account storage will be re-calculated. If the re-calculated account size is within the allotted limit, the account will not get blocked.

Junk Cleanup Interval

The emails in Trash and Spam folders are retained for a fixed period of time after which they are permanently deleted. By default, the emails that are older than (received before) 30 days, in the Trash folder will be automatically cleared periodically. You can configure this value according to your convenience. 

  1. Login to Zoho Mail
  2. Click the Settings  icon
  3. Open the System settings card
  4. Navigate to the Junk Cleanup Interval section
  5. Next to Spam and Trash folders will be cleaned up based on the interval specified here, enter the desired value from 5 to 180 days.
    junk cleanup interval​

Delete archived emails

Zoho Mail also provides options to delete all the archived emails from a particular folder. Follow the below instructions to trash all the archived emails in a specific folder.

  1. Right-click the required folder from the listing in the left menu.
  2. From the options listed, select Archive options.
  3. Select the Delete all the archived emails in this folder option. 
  4. All the archived emails in this folder will be moved to the trash.

Note:

The delete archived emails option will not be listed if you haven't archived any emails from this folder.

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