Email retention and eDiscovery
Data is your most valuable resource, hands down. For your business, most of this important information resides in email exchanges. eDiscovery for Zoho Mail helps you track, retain, search, and discover the data you want, when you want it.
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Why eDiscovery?
When it comes to compliance, you can't afford the slightest of mistakes. Comply to industry standards and email retention laws by setting up a robust eDiscovery portal. Protect business data from potential lawsuits, evidence tampering, and intellectual property theft. Just like Zoho assures your mailbox is secure, we keep retained emails under tight security and unmatched privacy.
- Setting up of retention policies
- Emails retained according to policy
- Investigation initiated
- Searches to narrow down results
- Holds on emails matching search
- Exports of discovered emails
- Audit logs for activities
- Investigation closed upon discovery
- Protect what matters
- Customize retention policies
- Your portal, your rules
- Powerful search
- Stay on guard
- Every action accounted
Protect what matters
Zoho Mail makes it simple for email administrators to create a default retention policy that retains and protects emails across your organization. You can choose to either retain forever or define a period.
Customize retention policies
The default policy may not fit all your needs. Devise custom retention policies for specific requirements by setting up conditions. This will override the default policy and apply to all emails that match the conditions.
Your portal, your rules
Control what you keep using flexible retention rules that offer detailed levels of scrutiny. Choose to retain only emails in specific folders or emails sent from certain domains, include or exclude spam emails, and even pick the email accounts to which the policy applies.
Search — as powerful as it can get
Find what you're looking for quickly and precisely with the eDiscovery search tools. For a given period, you can search the entire organization or only specific accounts, including or excluding spam and deleted emails. You also have a long list of conditions to choose from to form the search query.
Stay on guard
With foolproof retention policies in place, your organization is always prepared to face legal investigations. Upon demand, prepare a search with query conditions to find what you need. Enforce a hold on your search results to override any policy until the hold is removed.
Every action accounted for
Every activity inside the eDiscovery portal is tracked, and the audit report can be previewed and downloaded whenever required. You can also export saved searches and emails retained under a hold to serve as proof.
Frequently Asked Questions
What is email retention and eDiscovery?
Email retentions means retaining a copy of all emails in the organization for a predefined period. eDiscovery is simply electronic discovery, a process by which all retained emails can be searched and accessed.
Why is a eDiscovery solution important to you?
An email retention policy and eDiscovery helps a business stay compliant with retention laws, handle lawsuits and litigations, avoid witness tampering, and investigate theft of information or contractual disputes.
Are emails from suspended accounts retained?
Emails from suspended or disabled accounts will also be retained according to the defined retention policy. But data from deleted accounts will be wiped off of our systems after the default time window.